Preface; Geert Bouckaert.- Part 1 Public administration and management in Europe.- 1: Introduction; Edoardo Ongaro and Sandra Van Thiel.- 2: Public Administration and Public Management research in Europe: traditions and trends; Edoardo Ongaro, Sandra van Thiel, Andrew Massey, Jon Pierre, Hellmut Wollmann.- 3: Education and Training in Public Administration and Management in Europe; Christoph Reichard and Eckhard Schröter.- 4: Languages and Public Administration in Europe; Edoardo Ongaro and Sandra van Thiel.- Part 2 Public management themes.- 5: Strategic Management in Public Services Organizations: Developing a European Perspective; Ewan Ferlie and Salvador Parrado.- 6: Leadership in Europe's Public Sector; Anne Drumaux and Paul Joyce.- 7: Public budgets and budgeting in Europe: state of the art and future challenges; Iris Saliterer, Mariafrancesca Sicilia, Ileana Steccolini.- 8: IPSAS, EPSAS and other challenges in European public sector accounting and auditing; Isabel Brusca, Eugenio Caperchione, Sandra Cohen and Francesca Manes Rossi.- 9: Accountability in Liberal Democratic, Parliamentary Systems Leanne-Marie McCarthy-Cotter and Matthew Flinders.- 10: Performance management in Europe: An idea whose time has come - and gone?; Wouter Van Dooren and Conny Hoffmann.- 11: Explaining citizen satisfaction and dissatisfaction with public services; Steven Van de Walle.- 12: Public personnel reforms and public sector HRM in Europe; Peter Leisink and Eva Knies.- 13: Public service motivation: state of the art and conceptual cleanup; Wouter Vandenabeele, Adrian Ritz & Oliver Neumann.- 14: Ethics and Integrity; Michael Macaulay.- 15: The Public network scholarly community in Europe: main characteristics and future developments; Daniela Cristofoli, Myrna Mandell and Marco Meneguzzo.- 16: Collaborative Governance and the Third Sector: Something Old, Something New; Taco Brandsen and Karen Johnston.- 17: Agencification in Europe; Koen Verhoest.- 18: ICT, e-government and e-governance: bits & bytes for public administration; Vincent Homburg.- 19: Public Procurement in Europe; Jolien Grandia.- 20: Public Private partnerships: recent trends and the central role of managerial competence; Veronica Vecchi and Mark Hellowell.- 21: From participation to co-production: Widening and deepening the contributions of citizens to public services and outcomes; Elke Loeffler and Tony Bovaird.- 22: The roles of branding in public administration and place management: possibilities and pitfalls; G.J. Ashworth and M. Kavaratzis.- 23: Communications of and for Public Services; Martial Pasquier.- 24: Managing Crises in Europe: A Public Management Perspective; Donald Blondin and Arjen Boin.- 25: Consulting for the Public Sector in Europe; Reto Steiner, Claire Kaiser, Lukas Reichmuth.- 26: Public sector negotiations; Robin Bouwman.- Part 3 Public policy and administration themes.- 27: Policy-Making and Public Management; Alberto Asquer and Valentina Mele.- 28: Agenda-setting and framing in Europe; Sebastiaan Princen.- 29: Policy Implementation in an Age of Governance; Harald Sætren and Peter Hupe.- 30: Policy evaluation in Europe; Valérie Pattyn, Stijn van Voorst, Ellen Mastenbroek and Claire A. Dunlop.- 31: Policy Learning and Organizational Capacity; Claire A. Dunlop and Claudio M. Radaelli.- 32: Policy Diffusion and European Public Policy Research; Fabio Wasserfallen.- 33: Comparative regulatory regimes and public policy; Martino Maggetti and Christian Ewert.- 34: Coordination in Europe; Muiris MacCarthaigh and Astrid Molenveld.- 35: Risk And Blame in The Public Sector; Sandra L. Resodihardjo.- 36: EU citizens and public services: The machinery behind the principles; François Lafarge.- 37: Is social innovation a game changer of relationships between citizens and governments?; William Voorberg and Victor Bekkers.- 38: Welfare administration and its reform; Tanja Klenk.- Part 4 Comparative perspectives and the study of public administration in Europe.- 39: The transformative effects of transnational administrative coordination in the European multi-level system; Tobias Bach and Eva Ruffing.- 40: The Changing Nature of European governance and the Dynamics of Europeanization; Vasilis Leontitsis and Stella Ladi.- 41: The European Commission as an administration; Hussein Kassim.- 42: The EU Policy Process; Eva G. Heidbreder and Gijs Jan Brandsma.- 43: Europeanization of policies and administration; Ellen Mastenbroek.- 44: Comparative Local Government Research: Theoretical Concepts and Empirical Findings from a European Perspective; Ellen Wayenberg and Sabine Kuhlmann.- 45: Factors and determinants of the quality of public administration in the CEE region; Juraj Nemec & Michiel S. de Vries.- 46: Public Administration in Europe North and South: enduring differences and new cleavages?; Dimitri A. Sotiropoulos.- 47: The impact of fiscal crisis on public administration in Europe; Tiina Randma-Liiv and Walter Kickert.- 48: Exploring the Legacies of New Public Management in Europe; Philippe Bezes.- 49: Public Value Management and New Public Governance: key traits, issues and developments; Joyce Liddle.- 50: What is the 'Neo-Weberian State' as a regime of public administration?; Haldor Byrkjeflot, Paul du Gay and Carsten Greve.- 51: Max Weber's Bequest for European Public Administration; Christian Rosser.- 52: Islamic Public Administration in Europe; Wolfgang Drechsler.- 53: Public Administration and Political Science; Michael Bauer.- 54: Law and Public Administration: a Love-Hate Relationship?; Dacian C. Dragosand Philip M. Langbroek.- 55: An Organization Approach to Public Administration; Tom Christensen and Per Lægreid.- 56: Economics and PA: Public choice theory, transaction costs theory, theory of expectations, and the enduring influence of economics modeling on PA - comparing the debate in the US and Europe; Piret Tõnurist and Martin Bækgaard.- 57: Behavioural Public Administration: Connecting Psychology with European Public Administration Research; Asmus Leth Olsen, Lars Tummers, Stephan Grimmelikhuijsen and Sebastian Jilke.- 58: The case of case study research in Europe: practice and potential; Markus Haverland and Reinout van der Veer.- 59: Challenges for large-scale international comparative survey-based research in public administration; Koen Verhoest, Wouter Vandenabeele, Jan Wynen, Steven Van de Walle.- 60: Administrative action and administrative behaviour: Some philosophical underpinnings; Turo Virtanen.- Part 5 Overview and the future of public administration and management research in Europe.- 61: The contested autonomy of policy advisory bodies: The trade-off between autonomy and control of policy advisory bodies in the Netherlands, the United Kingdom and Sweden; Daphne Bressers, Mark van Twist, Martin Schulz and Martijn van der Steen.- 62: Usable Knowledge: Discipline versus Problem Oriented Social Science in Public Policy; Colin Talbot and Carole Talbot.- 63: Conclusions; Sandra van Thiel and Edoardo Ongaro.- Post-faces.- Post-face: The Significance of this Handbook for the Latin American Public Administration and Management Community; David Arellano.- Post-face: The Significance of this Handbook for the US Public Administration and Management Community; Maria Aristigueta.- Post-face: The Significance of this Handbook for the Asian Public Administration and Management Community; Tobin Im.- Post-face: The Significance of this Handbook for the Australasian - and the Anglophone - Public Administration and Management Community; Andrew Podger.- Post-face: The Significance of this Handbook for the Middle East Public Administration and Management Community - and some Reflections for Global PA; Ali Farazmand.-