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Cover: 9780470177143 | Hotel Management and Operations | Michael J O'Fallon (u. a.) | Buch
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Hotel Management and Operations
Taschenbuch von Michael J O'Fallon (u. a.)
Sprache: Englisch

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Beschreibung
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.
Über den Autor

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

Inhaltsverzeichnis
Chapter 1: Overview

Chapter 2: Organization

Chapter 3: General Managers: A View at the Top

Chapter 4: Operations: Rooms

Chapter 5: Operations: Housekeeping, Engineering and Security

Chapter 6: Food and Beverage Division

Chapter 7: Marketing and Associated Activities

Chapter 8: Financial Control and Information Management

Chapter 9: Human Resources Policy Management
Details
Erscheinungsjahr: 2010
Genre: Essen &Trinken
Produktart: Reiseführer
Region: Campingführer
Rubrik: Reisen
Medium: Taschenbuch
Seiten: 512
Inhalt: 512 S.
ISBN-13: 9780470177143
ISBN-10: 0470177144
Sprache: Englisch
Herstellernummer: 14517714000
Einband: Kartoniert / Broschiert
Autor: O'Fallon, Michael J
Rutherford, Denney G
Redaktion: O'Fallon, Michael J.
Rutherford, Denney G.
Auflage: 5th Updated edition
Hersteller: John Wiley & Sons
Turner Publishing Company
Maße: 237 x 192 x 34 mm
Von/Mit: Michael J O'Fallon (u. a.)
Erscheinungsdatum: 01.01.2010
Gewicht: 0,893 kg
preigu-id: 101388328
Über den Autor

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

Inhaltsverzeichnis
Chapter 1: Overview

Chapter 2: Organization

Chapter 3: General Managers: A View at the Top

Chapter 4: Operations: Rooms

Chapter 5: Operations: Housekeeping, Engineering and Security

Chapter 6: Food and Beverage Division

Chapter 7: Marketing and Associated Activities

Chapter 8: Financial Control and Information Management

Chapter 9: Human Resources Policy Management
Details
Erscheinungsjahr: 2010
Genre: Essen &Trinken
Produktart: Reiseführer
Region: Campingführer
Rubrik: Reisen
Medium: Taschenbuch
Seiten: 512
Inhalt: 512 S.
ISBN-13: 9780470177143
ISBN-10: 0470177144
Sprache: Englisch
Herstellernummer: 14517714000
Einband: Kartoniert / Broschiert
Autor: O'Fallon, Michael J
Rutherford, Denney G
Redaktion: O'Fallon, Michael J.
Rutherford, Denney G.
Auflage: 5th Updated edition
Hersteller: John Wiley & Sons
Turner Publishing Company
Maße: 237 x 192 x 34 mm
Von/Mit: Michael J O'Fallon (u. a.)
Erscheinungsdatum: 01.01.2010
Gewicht: 0,893 kg
preigu-id: 101388328
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