THE AUTHORS

David L. Dotlich, former Executive Vice President of Honeywell International and Groupe Bull, is a partner of CDR International ([...] and coauthor of Action Learning (Jossey-Bass, l998), Action Coaching (Jossey-Bass, l999), and the breakthrough best-selling book Unnatural Leadership: Going Against Intuition and Experience to Develop Ten New Leadership Instincts (Jossey-Bass, 2002). He is a business adviser, educator, and coach to top executives in many global corporations.

Peter C. Cairo is a partner of CDR International and member of the faculty of Columbia University Business School Executive Education. He has worked with many companies in the areas of leadership development, executive coaching, and organizational effectiveness. He is coauthor with David Dotlich of Action Coaching and Unnatural Leadership, both from Jossey-Bass.

Foreword by Ram Charan xi

Foreword by Robert Hogan xiii

Introduction xvii

Chapter One Arrogance: You're Right and Everybody Else Is Wrong 1

Chapter Two Melodrama: You Always Grab the Center of Attention 13

Chapter Three Volatility: Your Mood Shifts Are Sudden and Unpredictable 27

Chapter Four Excessive Caution: The Next Decision You Make May Be Your First 39

Chapter Five Habitual Distrust: You Focus on the Negatives 51

Chapter Six Aloofness: You Disengage and Disconnect 63

Chapter Seven Mischievousness: You Know That Rules Are Only Suggestions 77

Chapter Eight Eccentricity: It's Fun to Be Different Just for the Sake of It 91

Chapter Nine Passive Resistance: Your Silence Is Misinterpreted as Agreement 103

Chapter Ten Perfectionism: You Get the Little Things Right While the Big Things Go Wrong 115

Chapter Eleven Eagerness to Please: You Want to Win Any Popularity Contest 127

Chapter Twelve Why CEOs Succeed 139

Bibliography 151

Acknowledgments 157

About the Authors and CDR International 161

Index 165