Stephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).

Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion