Organizational Crisis Communication

Dekorationsartikel gehören nicht zum Leistungsumfang.

Sprache: Englisch

61,95 €

inkl. MwSt.

Versandkostenfrei per Post / DHL

Lieferzeit 4-7 Werktage

Kategorien:

Beschreibung

Based on the theory of the Rhetorical Arena and the multivocal approach, this guide explores a new perspective on crisis communication, and what happens when external voices start communicating as a crisis breaks out.

Über den Autor

Finn Frandsen (mag. art., Aarhus University) is Professor of Corporate Communication and Director of Center for Corporate Communication at the Department of Business Communication. Winni Johansen (PhD, Aarhus School of Business) is Professor of Corporate Communication and Director of the Executive Master's Program in Corporate Communication at the Department of Business Communication.

Inhaltsverzeichnis

General Introduction
PART I: KEY DIMENSIONS OF ORGANIZATIONAL CRISES, CRISIS MANAGEMENT AND CRISIS COMMUNICATION
Chapter 1: Living in a Crisis Society
Chapter 2: What Is a Crisis? Definitions and Typologies
Chapter 3: Crisis Management (I) General Perspectives: From Anticipation to Resilience
Chapter 4: Crisis Management (II): Staged Approaches - Before, During, and After Crisis
Chapter 5: Crisis Communication (I): Rhetorical and Text-oriented Approaches
Chapter 6. Crisis Communication (II): Strategic and Context-oriented Approaches
Chapter 7: Crisis Communication Across Cultures
PART II: INSIDE THE RHETORICAL ARENA
Chapter 8: The Rhetorical Arena: A New Theoretical Framework
Chapter 9: Consumers and Citizens: Emotions and Social Media
Chapter 10: News Media: Mediatization and Crisis Journalism
Chapter 11: Intermediaries: Trade Associations
Chapter 12: Managers and Employees: Inside the Organization
Epilogue: The Future of Organizational Crisis Communication: Agendas for Research, Education, and Practice

Details

Erscheinungsjahr:	2016
Fachbereich:	Werbung & Marketing
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Inhalt:	Kartoniert / Broschiert
ISBN-13:	9781446297063
ISBN-10:	1446297063
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Frandsen, Finn Johansen, Winni
Redaktion:	Frandsen, Finn
Hersteller:	SAGE Publishing Ltd
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	244 x 170 x 16 mm
Von/Mit:	Finn Frandsen (u. a.)
Erscheinungsdatum:	02.11.2016
Gewicht:	0,488 kg