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Marketing, Sales and Customer Management (MSC)
An Integrated Overall B2B Management Approach
Buch von Richard Hofmaier
Sprache: Englisch

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Beschreibung
This Book is primarily written for experts and managers in marketing, sales, customer and service management at BtB companies. In addition, the book is also for executives of project and quality management, research and development (R&D), procurement, logistics, and production departments, who deal with marketing-related topics and are working in related fields. The integrated marketing, sales and customer management (MSC) approach aims to lay out and explain in detail the concepts, tools and implementations of a holistic and sustainable customer-focused approach in order to successfully implement important marketing, sales and customer management measures. The concise presentation of various methods, their applications and evaluations allow managers to better choose specific tools and the necessary means of efficient implementation. In addition, this book presents students enrolled in business management and business administration programs and who are focusing on marketing, sales and customer management with a conceptualized and application-oriented guide for the implementation of holistically integrated strategies, programs and measures.
This Book is primarily written for experts and managers in marketing, sales, customer and service management at BtB companies. In addition, the book is also for executives of project and quality management, research and development (R&D), procurement, logistics, and production departments, who deal with marketing-related topics and are working in related fields. The integrated marketing, sales and customer management (MSC) approach aims to lay out and explain in detail the concepts, tools and implementations of a holistic and sustainable customer-focused approach in order to successfully implement important marketing, sales and customer management measures. The concise presentation of various methods, their applications and evaluations allow managers to better choose specific tools and the necessary means of efficient implementation. In addition, this book presents students enrolled in business management and business administration programs and who are focusing on marketing, sales and customer management with a conceptualized and application-oriented guide for the implementation of holistically integrated strategies, programs and measures.
Über den Autor
Prof. Dr. Richard Hofmaier (University of Applied Sciences, Munich)
Details
Erscheinungsjahr: 2015
Fachbereich: Werbung & Marketing
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: IX
251 S.
93 s/w Illustr.
93 b/w ill.
ISBN-13: 9783110410259
ISBN-10: 3110410257
Sprache: Englisch
Ausstattung / Beilage: HC runder Rücken kaschiert
Einband: Gebunden
Autor: Hofmaier, Richard
Hersteller: De Gruyter Oldenbourg
Maße: 246 x 175 x 20 mm
Von/Mit: Richard Hofmaier
Erscheinungsdatum: 19.05.2015
Gewicht: 0,629 kg
Artikel-ID: 105048774
Über den Autor
Prof. Dr. Richard Hofmaier (University of Applied Sciences, Munich)
Details
Erscheinungsjahr: 2015
Fachbereich: Werbung & Marketing
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: IX
251 S.
93 s/w Illustr.
93 b/w ill.
ISBN-13: 9783110410259
ISBN-10: 3110410257
Sprache: Englisch
Ausstattung / Beilage: HC runder Rücken kaschiert
Einband: Gebunden
Autor: Hofmaier, Richard
Hersteller: De Gruyter Oldenbourg
Maße: 246 x 175 x 20 mm
Von/Mit: Richard Hofmaier
Erscheinungsdatum: 19.05.2015
Gewicht: 0,629 kg
Artikel-ID: 105048774
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