Arnie Lund: User Experience Management

Cover: 9780123854964 | User Experience Management | Arnie Lund | Taschenbuch | Englisch

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Sprache: Englisch

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Beschreibung

The role of UX manager is vital -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products to customers. Few UX professionals who find themselves in management positions have formal training in management. More often than not they are promoted to a management position after having proven themselves as an effective and successful practitioner. Yet, as important as the position of manager is to the advancement of the field, there are no books that specifically address the needs of user-experience managers. Leading User Experience Management speaks directly to the UX manager and to the unique challenges one may face. It outlines the robust framework for how to be an effective UX manager, from creating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results. This acts as a checklist readers can use to make sure they have covered the bases as they think about how to build their own successful user experience programs. Written by an experienced UX manager and containing testimonials from many leading managers in the field, this proves for current and aspiring managers an invaluable reference loaded with ideas and techniques for managing user experience.

Über den Autor

Arnold (Arnie) Lund, PhD, CUXP is a Principal Director of User Experience at Microsoft. He began his career at AT&T Bell Laboratories in applied research, and helped build the science and technology organization at Ameritech. He managed design and exploratory development teams at US West Advanced Technologies, and served as a director at Sapient (where his focus areas ranged from information architecture to leading a global program in emerging technologies). Arnie has been elected to the ACM SIGCHI Academy; and co-chaired the CHI conferences in 1998 (Los Angeles) and 2008 (Florence, Italy). He is a Fellow of the Human Factors and Ergonomics Society (HFES), and served on the HFES Executive Council. He has long been engaged in human computer interaction (HCI) standards and in the area of accessibility and emerging technology, including chairing the HFES Institute and overseeing the HFES-200 standard and its approval as an ANSI standard. He is a certified user experience professional and served as president of the board of directors for the Board of Certification in Professional Ergonomics (BCPE).

Arnie received his BA in chemistry from the University of Chicago, and his PhD in experimental psychology: human learning and memory from Northwestern University. He has published widely in R&D management and on research in natural user interfaces, and has a variety of patents. He has been on the advisory and editorial boards of various journals (e.g., Journal of Usability Studies and the International Journal of Speech Technology), and served on the board of directors for INFINITEC (focusing on infinite potential through assistive technologies). Arnie has taught user centered design at Northwestern University and elsewhere, and can be heard periodically teaching at the University of Washington.

You can reach out to Arnie over LinkedIn, and follow his experiences as a UX manager on Twitter [...]

Inhaltsverzeichnis

1. Introduction2. Building the Team3. Creating Your Team4. Equipping Your Team5. Focusing the Team6. Creating A High-Performing Team7. Communication and Collaboration8. Transforming the Organization9. Evangelizing UX10. Conclusion

Details

Erscheinungsjahr:	2011
Genre:	Importe , Informatik
Rubrik:	Naturwissenschaften & Technik
Medium:	Taschenbuch
ISBN-13:	9780123854964
ISBN-10:	0123854962
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Lund, Arnie
Hersteller:	Elsevier Science
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	235 x 192 x 17 mm
Von/Mit:	Arnie Lund
Erscheinungsdatum:	28.04.2011
Gewicht:	0,686 kg