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* Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication,
* Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years
* Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time
* Written by two leading figures in the field of Conversation Analysis
* Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication,
* Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years
* Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time
* Written by two leading figures in the field of Conversation Analysis
1 Introduction 1
Part 1 Conversation Analysis and Social Institutions 5
2 Conversation Analysis: Some Theoretical Background 7
3 Talking Social Institutions into Being 20
4 Dimensions of Institutional Talk 34
Part 2 Calls for Emergency Service 51
5 Emergency Calls as Institutional Talk 53
6 Gatekeeping and Entitlement to Emergency Service 69
7 Emergency Calls under Stress 87
Part 3 Doctor-Patient Interaction 101
8 Patients' Presentations of Medical Issues: The Doctor's Problem 103
9 Patients' Presentations of Medical Issues: The Patient's Problem 119
10 History Taking in Medicine: Questions and Answers 135
11 Diagnosis and Treatment: Medical Authority and Its Limits 154
Part 4 Trials, Juries, and Dispute Resolution 171
12 Trial Examinations 173
13 Jury Deliberations 186
14 Informal Modes of Dispute Resolution 200
Part 5 News and Political Communication 213
15 News Interview Turn Taking 215
16 Question Design in the News Interview and Beyond 227
17 Answers and Evasions 245
18 Interaction en Masse: Audiences and Speeches 263
19 Conclusion 280
Transcript Symbols 283
References 288
Index of Names 304
Index of Subjects 309
Erscheinungsjahr: | 2010 |
---|---|
Genre: | Allg. & vergl. Sprachwissenschaft |
Rubrik: | Sprachwissenschaft |
Medium: | Taschenbuch |
Inhalt: | 328 S. |
ISBN-13: | 9781405185493 |
ISBN-10: | 140518549X |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: |
Heritage, John
Clayman, Steven |
Hersteller: |
Wiley
John Wiley & Sons |
Maße: | 244 x 170 x 17 mm |
Von/Mit: | John Heritage (u. a.) |
Erscheinungsdatum: | 26.04.2010 |
Gewicht: | 0,558 kg |
1 Introduction 1
Part 1 Conversation Analysis and Social Institutions 5
2 Conversation Analysis: Some Theoretical Background 7
3 Talking Social Institutions into Being 20
4 Dimensions of Institutional Talk 34
Part 2 Calls for Emergency Service 51
5 Emergency Calls as Institutional Talk 53
6 Gatekeeping and Entitlement to Emergency Service 69
7 Emergency Calls under Stress 87
Part 3 Doctor-Patient Interaction 101
8 Patients' Presentations of Medical Issues: The Doctor's Problem 103
9 Patients' Presentations of Medical Issues: The Patient's Problem 119
10 History Taking in Medicine: Questions and Answers 135
11 Diagnosis and Treatment: Medical Authority and Its Limits 154
Part 4 Trials, Juries, and Dispute Resolution 171
12 Trial Examinations 173
13 Jury Deliberations 186
14 Informal Modes of Dispute Resolution 200
Part 5 News and Political Communication 213
15 News Interview Turn Taking 215
16 Question Design in the News Interview and Beyond 227
17 Answers and Evasions 245
18 Interaction en Masse: Audiences and Speeches 263
19 Conclusion 280
Transcript Symbols 283
References 288
Index of Names 304
Index of Subjects 309
Erscheinungsjahr: | 2010 |
---|---|
Genre: | Allg. & vergl. Sprachwissenschaft |
Rubrik: | Sprachwissenschaft |
Medium: | Taschenbuch |
Inhalt: | 328 S. |
ISBN-13: | 9781405185493 |
ISBN-10: | 140518549X |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: |
Heritage, John
Clayman, Steven |
Hersteller: |
Wiley
John Wiley & Sons |
Maße: | 244 x 170 x 17 mm |
Von/Mit: | John Heritage (u. a.) |
Erscheinungsdatum: | 26.04.2010 |
Gewicht: | 0,558 kg |