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Cover: 9780071449083 | Quality Management Demystified | Sid Kemp | Taschenbuch | Demystified
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Quality Management Demystified
Taschenbuch von Sid Kemp
Sprache: Englisch

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Beschreibung
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Get past the hype to discover what quality management programs really workQuality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Get past the hype to discover what quality management programs really workQuality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
Über den Autor
Sid Kemp (San Antonio, TX), is a leading expert in project management for information technology and telecommunications implementations. His company, Quality Technology and Instruction, provides a custom project management methodology to businesses, government agencies, and educational organizations. He has assisted Fortune 500 companies and government agencies in the deployment of new technology, and developing custom project management methodologies. Mr. Kemp has more than 15 years of experience in IT and telecommunications, and has authored 5 textbooks for use in courses and corporations. He has been teaching a seminar on Project Management for Information Technology for three years.
Inhaltsverzeichnis
Part 1: Managing Quality
Chapter 1: Quality Throughout History
Chapter 2: The Development of Quality Management
Chapter 3: Defining Quality
Chapter 4: Quality for the Customer
Part 2: Quality Essentials
Chapter 5: Key Quality Concepts
Chapter 6: Defining, Planning for, Controlling, Assuring, and Delivering Quality
Chapter 7: Leading a Quality Team
Chapter 8: Quality Engineering
Chapter 9: Auditing Quality
Chapter 10: Statistics for Quality
Part Three: Quality Movements
Chapter 11: Total Quality Management
Chapter 12: Quality Standards -- ISO 9000 and More
Chapter 13: Six Sigma
Chapter 14: The Cost of Quality
Chapter 15: The Capability for Quality: CMM and CMMI
Chapter 16: Steady Improvement in Japan: Gemba Kaizen for Lean (JIT) Manufacturing
Part Four: Practical Quality Management
Chapter 17: Challenges and Leadership
Chapter 18: Practical Quality for Projects and Programs
Chapter 19: Global Quality in the 21st Century
Final Exam
Answers to Quiz, Mid-Term Exam, and Final Exam Questions
List of Acronyms and Glossary
Resources for Learning
Index
Details
Erscheinungsjahr: 2006
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 320
ISBN-13: 9780071449083
ISBN-10: 0071449086
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Kemp, Sid
Hersteller: McGraw Hill LLC
Maße: 235 x 189 x 29 mm
Von/Mit: Sid Kemp
Erscheinungsdatum: 02.01.2006
Gewicht: 0,66 kg
preigu-id: 102280673
Über den Autor
Sid Kemp (San Antonio, TX), is a leading expert in project management for information technology and telecommunications implementations. His company, Quality Technology and Instruction, provides a custom project management methodology to businesses, government agencies, and educational organizations. He has assisted Fortune 500 companies and government agencies in the deployment of new technology, and developing custom project management methodologies. Mr. Kemp has more than 15 years of experience in IT and telecommunications, and has authored 5 textbooks for use in courses and corporations. He has been teaching a seminar on Project Management for Information Technology for three years.
Inhaltsverzeichnis
Part 1: Managing Quality
Chapter 1: Quality Throughout History
Chapter 2: The Development of Quality Management
Chapter 3: Defining Quality
Chapter 4: Quality for the Customer
Part 2: Quality Essentials
Chapter 5: Key Quality Concepts
Chapter 6: Defining, Planning for, Controlling, Assuring, and Delivering Quality
Chapter 7: Leading a Quality Team
Chapter 8: Quality Engineering
Chapter 9: Auditing Quality
Chapter 10: Statistics for Quality
Part Three: Quality Movements
Chapter 11: Total Quality Management
Chapter 12: Quality Standards -- ISO 9000 and More
Chapter 13: Six Sigma
Chapter 14: The Cost of Quality
Chapter 15: The Capability for Quality: CMM and CMMI
Chapter 16: Steady Improvement in Japan: Gemba Kaizen for Lean (JIT) Manufacturing
Part Four: Practical Quality Management
Chapter 17: Challenges and Leadership
Chapter 18: Practical Quality for Projects and Programs
Chapter 19: Global Quality in the 21st Century
Final Exam
Answers to Quiz, Mid-Term Exam, and Final Exam Questions
List of Acronyms and Glossary
Resources for Learning
Index
Details
Erscheinungsjahr: 2006
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 320
ISBN-13: 9780071449083
ISBN-10: 0071449086
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Kemp, Sid
Hersteller: McGraw Hill LLC
Maße: 235 x 189 x 29 mm
Von/Mit: Sid Kemp
Erscheinungsdatum: 02.01.2006
Gewicht: 0,66 kg
preigu-id: 102280673
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