Jörg Becker: Process Management | Taschenbuch

Cover: 9783642423178 | Process Management | A Guide for the Design of Business Processes

Rückseite: 9783642423178 | Process Management | A Guide for the Design of Business Processes

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Sprache: Englisch

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Beschreibung

"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.

Über den Autor

Prof. Dr. Jörg Becker is Director of the Department of Information Systems at the University of Muenster.

Dr. Martin Kugeler is Executive Assistant to the CFO, DirectGroup Bertelsmann.

Prof. Dr. Michael Rosemann is Director of the Centre for Information Technology Innovation, Queensland University of Technology (QUT), Brisbane, Australia.

Zusammenfassung

Provides guidelines for the design of business processes by following the individual stages of the process model.

Useful recommendations are summerized in the form of checklists for each stage of the project.

A case study describes the practicability of the proceeding.

Includes supplementary material: [...]

Inhaltsverzeichnis

Process-Oriented Organizational Design: The Process in Focus.- Project Management.- Preparation of Process Modeling.- Strategy and Organizational Frame.- As-Is Modeling and Process Analysis.- To-Be Modeling and Process Optimization.- Design of a Process-Oriented Organizational Structure.- Process Implementation - Process Roll-Out.- Continuous Process Management.- Additional Application Options and Development Perspectives: Process-Oriented Implementation of ERP Systems.- Workflow Management.- Process-based Design of the (Organizational) Structure and Authorization Concept Using the Example of SAP R/3.- Simulation of Business Processes.- Supply Chain Management and Customer Relationship Management - Process Modeling for Extended Enterprises.- Profitability of Business Processes.- Process Management Case Studies: The Integrated Management at T-Systems International GmbH/T-Systems Computer Service Management GmbH.- Workflow and Process Modeling in a Power Supply Company.- Introduction of Workflow Management at Hotset Heizpatronen und Zubehör GmbH.- Process Reorganization at the Corporate Services Agency (CSA).- Prioritizing Business Processes for Process-oriented Reorganization in Public Administrations.- Process-based Project Application Processing.- Appendix: Examples of Modeling Conventions at DeTe Immobilien.

Details

Erscheinungsjahr:	2014
Fachbereich:	Anwendungs-Software
Genre:	Informatik , Mathematik , Medizin , Naturwissenschaften , Technik
Rubrik:	Naturwissenschaften & Technik
Medium:	Taschenbuch
Inhalt:	xxviii 596 S.
ISBN-13:	9783642423178
ISBN-10:	3642423175
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Becker, Jörg Kugeler, Martin Rosemann, Michael
Redaktion:	Becker, Jörg Rosemann, Michael Kugeler, Martin
Herausgeber:	Jörg Becker/Martin Kugeler/Michael Rosemann
Auflage:	Second Edition 2011
Hersteller:	Springer-Verlag GmbH Springer Berlin Heidelberg
Verantwortliche Person für die EU:	Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com
Maße:	235 x 155 x 34 mm
Von/Mit:	Jörg Becker (u. a.)
Erscheinungsdatum:	14.10.2014
Gewicht:	0,931 kg

Artikel-ID: 104914116