Love is Just Damn Good Business: Do What Y...

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Beschreibung

From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results

It's time to toss aside the touchy-feely notions of love in business and recognize the real power it holds. Love is not only appropriate in the context of business, it's the foundation of great leadership, and, therefore, the very foundation of a thriving, competitive enterprise. When love is part of an organization's framework and operationalized in its culture, employees and customers feel genuinely valued. Employees who are passionate about the work that they do are more loyal, innovative, creative, and inspired, and that translates to great customer experience. They don't serve others out of obligation, but because of a genuine desire to improve people's lives. And when customers reciprocate by loving your products, your services, and your people, that's when something great happens. That's when you get loyalty. That's when you get raving fans. It's a refreshingly human way of doing business.

Drawing on his work with a wide variety of companies from the Fortune 100 to smaller family-owned businesses, top consultant Steve Farber shares proven strategies, inspiring case studies, and practical lessons on how to build a corporate culture based on love, the ultimate competitive advantage. At the end of the day, it's just damn good business.

From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results

Über den Autor

Steve Farber is the president of Extreme Leadership, Inc., the founder of The Extreme Leadership Institute, a sought-after speaker and consultant, and the bestselling author of The Radical Leap, The Radical Edge, and Greater Than Yourself. The Radical Leap is considered a classic in the leadership field. It received Fast Company's Readers' Choice Award and was named one of the 100 Best Business Books of All Time in the book of the same name by Jack Covert and Todd Sattersten. The Radical Edge was hailed as "a playbook for harnessing the power of the human spirit." And Greater Than Yourself was a Wall Street Journal and USA Today bestseller.

Inhaltsverzeichnis

FOREWORD

PREFACE:

HOW I CAME TO DO WHAT I LOVE

ACKNOWLEDGMENTS

1 LOVE IS A HARD-CORE
BUSINESS PRINCIPLE. DEAL WITH IT.

2 THE COMPETITIVE ADVANTAGE

PART I
DO WHAT YOU LOVE

3 I NEVER HAVE TO WORK, YOU SAY?

4 PICTURES OF LOVE

5 HOW TO FALL IN LOVE

PART II
IN THE SERVICE OF PEOPLE

6 GET OVER YOURSELF

7 PICTURES OF SERVICE

8 UPPING YOUR SERVICE GAME

PART III
WHO LOVE WHAT YOU DO

9 THE ROI OF LOVE

10 PICTURES OF RECIPROCITY

11 REAPING WHAT YOU'VE SOWN

CONCLUSION:
GETTING DOWN TO BUSINESS

NOTES

INDEX

Details

Erscheinungsjahr:	2019
Fachbereich:	Management
Genre:	Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Buch
Seiten:	224
ISBN-13:	9781260441222
ISBN-10:	1260441229
Sprache:	Englisch
Einband:	Gebunden
Autor:	Farber, Steve
Hersteller:	McGraw-Hill Education
Maße:	150 x 220 x 21 mm
Von/Mit:	Steve Farber
Erscheinungsdatum:	18.08.2019
Gewicht:	0,38 kg

preigu-id: 115388361