Dekorationsartikel gehören nicht zum Leistungsumfang.
Sprache:
Englisch
47,95 €*
Versandkostenfrei per Post / DHL
Lieferzeit 1-2 Wochen
Kategorien:
Beschreibung
Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.
Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.
Über den Autor
Brad Cleveland
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: Build Your Approach - Getting Started; Chapter - 02: Build Your Approach - Engaging Your Team; Chapter - 03: Listen and Learn - Hearing Your Customers; Chapter - 04: Listen and Learn - Leveraging Customer Service; Chapter - 05: Educate and Design - Telling Your Customer's Story; Chapter - 06: Educate and Design - Shaping Processes and Technology; Chapter - 07: Inspire and Execute - Building Customer Advocacy; Chapter - 08: Inspire and Execute - Delivering Perfection; Chapter - 09: Adjust and Innovate - Assessing and Improving; Chapter - 10: Adjust and Innovate - Keeping the Momentum Going
Details
| Erscheinungsjahr: | 2021 |
|---|---|
| Fachbereich: | Werbung & Marketing |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781789666878 |
| ISBN-10: | 1789666872 |
| Sprache: | Englisch |
| Herstellernummer: | 13096 |
| Einband: | Kartoniert / Broschiert |
| Autor: | Cleveland, Brad |
| Hersteller: | Kogan Page Ltd |
| Maße: | 157 x 233 x 27 mm |
| Von/Mit: | Brad Cleveland |
| Erscheinungsdatum: | 03.05.2021 |
| Gewicht: | 0,454 kg |
Über den Autor
Brad Cleveland
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: Build Your Approach - Getting Started; Chapter - 02: Build Your Approach - Engaging Your Team; Chapter - 03: Listen and Learn - Hearing Your Customers; Chapter - 04: Listen and Learn - Leveraging Customer Service; Chapter - 05: Educate and Design - Telling Your Customer's Story; Chapter - 06: Educate and Design - Shaping Processes and Technology; Chapter - 07: Inspire and Execute - Building Customer Advocacy; Chapter - 08: Inspire and Execute - Delivering Perfection; Chapter - 09: Adjust and Innovate - Assessing and Improving; Chapter - 10: Adjust and Innovate - Keeping the Momentum Going
Details
| Erscheinungsjahr: | 2021 |
|---|---|
| Fachbereich: | Werbung & Marketing |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781789666878 |
| ISBN-10: | 1789666872 |
| Sprache: | Englisch |
| Herstellernummer: | 13096 |
| Einband: | Kartoniert / Broschiert |
| Autor: | Cleveland, Brad |
| Hersteller: | Kogan Page Ltd |
| Maße: | 157 x 233 x 27 mm |
| Von/Mit: | Brad Cleveland |
| Erscheinungsdatum: | 03.05.2021 |
| Gewicht: | 0,454 kg |
Warnhinweis
Ähnliche Produkte
Taschenbuch
Lieferzeit 4-7 Werktage
Taschenbuch
Buch
Taschenbuch
Lieferzeit 1-2 Wochen
