Milan Guenther: Intersection | Taschenbuch

Cover: 9780123884350 | Intersection | Milan Guenther | Taschenbuch | Englisch | 2012

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Sprache: Englisch

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Beschreibung

When people book a flight, search for colleagues, place an order, or apply for a job today, they do it using a variety of digital technologies and media. These interactions with an organization have become the basis for any business success, connecting a business to customers, employees, vendors and partners. For the people being addressed, these systems are more than just tools or media: they act as the face of the organization. Yet today, people find themselves dealing with an overwhelming mass of isolated information and disconnected IT tools that fail to make relevant information easy to find, functionality easy to use and goals easy to achieve... This book introduces a strategic design framework to consciously shape what people interacting with an organization will experience. This approach is called Enterprise Design. It cuts through the complexity of designing at an enterprise level to achieve consistency in the way an enterprise looks, behaves, and communicates with the help of business technology. The goal of this approach is to create an overarching design adapted for the various people and use contexts, ultimately leading to better individual experiences at each relevant touch point. The approach enables organizations to hide technical systems behind their purpose, making them less visible yet much more useful for people and business contexts they are designed for. The book is broken into three main parts. In the first part, Enterprise Design is explored and defined. In the second part, a conceptual design framework is laid out, and in the final part, details and methods of putting the framework into action are covered. Using this approach, businesses can make better design decisions, which result in an integrated system that provides relevant touch points for those interacting with them.

Inhaltsverzeichnis

IntroductionPart I: Thoughts on Strategic Design1. The Relationship Challenge2. Blurring Boundaries3. The Design-Minded EnterprisePart II: The Enterprise Design Framework4. Big Picture5. Anatomy6. Frames7. Design Space8. RenderingPart III: Design Approach9. Design Process10. Design ProgramOutlook

Erscheinungsjahr:	2012
Fachbereich:	Management
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
ISBN-13:	9780123884350
ISBN-10:	0123884357
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Guenther, Milan
Hersteller:	Elsevier Science
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	231 x 189 x 27 mm
Von/Mit:	Milan Guenther
Erscheinungsdatum:	05.11.2012
Gewicht:	0,916 kg

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