Joe Montalbano, MBA, SPC, PMP, PMI-ACP, has over 20 years of software development, management, and consulting experience. He has full-SDLC experience in global enterprise, government, startup, and consulting environments where he has succeeded in roles such as Lead Developer, Senior Software Architect, Project and Program Manager, Director of Software Development, Management Consultant, Scrum Master, and Agile Coach.

Joe is an Agile Coach and Scaled Agile Program Manager at Noblis, an elite technical and advisory firm dedicated to developing forward-thinking solutions for the public interest. He currently leads a top-shelf group of Agile Coaches, Scrum Masters, and Program Managers supporting Scaled Agile implementations at multiple Federal government agencies. He leads large, complex, transformative Agile programs with hundreds of technical participants and multiple vendors and coaches SES- and GS15-level executives.

Prior to joining Noblis, he spent 11 years developing and maintaining large financial and insurance applications at Zurich North America, first as a Senior Software Architect and then as a Senior Application Development Manager. He has successfully led Agile transformations and managed dozens of software development efforts using multiple onshore, offshore, distributed, and virtual development teams. Joe also has hands-on skills throughout the Microsoft technology stack.

Joe is certified by Scaled Agile, Inc. as a SAFe Program Consultant (SPC) and by PMI as a Project Management Professional (PMP®) and an Agile Certified Practitioner (PMI-ACP®). In addition, he holds certifications including SAFe Lean Portfolio Manager, SAFe Advanced Scrum Master (SASM), SAFe Agilist (SA), and SAFe Product Owner/Product Manager (POPM). He has Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO) designations from the Scrum Alliance and certifications from Scrum.org including Professional Scrum Master I & II (PSMI & PSMII), Professional Scrum Product Owner I (PSPOI), and Professional Scrum Developer (PSD). He has taught Scrum, Kanban, and SAFe to hundreds of students.

Joe has an MBA with a focus in Information Technology from Johns Hopkins University. He is co-author of the Agile Almanac Book 2: Programs with Milti and Virtual-Team Environments.

Brad Lehman has been designing user experiences, under one job title or another, for the past 20 years. He has been a Front-end Coder, Project Manager, Client Manager, Information Architect, Human Factors Engineer, Interaction Designer, Director of UX, and most recently has been a Design Practice Lead at Excella Consulting and ITG. He's been a UX practitioner for the past 15 years, working in a variety of environments, including design agency, in-house software development (for telecom customers), and Federal contracting. Additionally, he has been instrumental in bringing Agile and HCD together on large (50-100 person) projects on multiple occasions. This means that he has repeatedly stood at the intersection of a need for better user understanding, and a rush to delivery and solution development, and managed the process from both sides.

Brad has also been a record label-owner and is presently a DJ at Takoma Radio. He has a B.A. from Georgetown University in both Psychology and Government.

Chapter 1 -- What Is Human-Centered Agile and Why Is It Needed? Chapter 2 -- A Primer on Human-Centered Design Chapter 3 -- HCD Activities and Artifacts from Discovery Through Concept Validation Chapter 4 --HCD Activities and Artifacts from Refinement Through Evaluation Chapter 5 -- Bringing Human-Centered Design into Agile Chapter 6 -- "What Are the Stakes?" Chapter 7 -- Planning and Conducting HCD Activities in Agile Chapter 8 - Managing Distributed Design Efforts in Agile Chapter 9 - Managing Distributed Research Efforts in Agile Chapter 10 - Expanding to Small Groups of Agile Teams Chapter 11 - An Introduction to SAFe® Chapter 12 - Updating Requirements and Processes at Scale Chapter 13 - Scaling the Team Structure Chapter 14 - Delivery at Scale: The SAFe® Continuous Delivery Pipeline Part VI - Measuring and Applying Human-Centered Agile Chapter 15 - Measuring Solution Performance Chapter 16 - Human-Centered Agile Applied Conclusion