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Introduction The first Rule of War and Business
1 Making a Statement: The Last Shall Be First
2 Start Here: The Will to Win
3 Leadership: Passion and Premeditation
4 Breakthrough: High Fives in Six Months
5 Team Building: All In, All-out
6 Communications: Listen Up
7 Top Ten Tips: And Ten More
8 Power Surge: Creating Energy and Electricity
9 The Customer: "No" Is a Four-Letter Word
10 The Bonus and the Bell curve: Surveying Customer and Employee Satisfaction
11 The Night Before Christmas: Even Santa Has to Ask for the Sale
12 Fine-tuning: Hiring, Firing, and Finessing
13 Cold Comfort and a Hot Product: No Surrender, No Retreat
14 Bell Ringers: Self-Conceit and Self-Destruction (Almost)
15 Tough Love: A Letter Home
| Erscheinungsjahr: | 1995 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| ISBN-13: | 9780684800509 |
| ISBN-10: | 0684800500 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Pacetta, Frank |
| Hersteller: | Touchstone Books |
| Maße: | 234 x 155 x 18 mm |
| Von/Mit: | Frank Pacetta |
| Erscheinungsdatum: | 01.03.1995 |
| Gewicht: | 0,318 kg |
Introduction The first Rule of War and Business
1 Making a Statement: The Last Shall Be First
2 Start Here: The Will to Win
3 Leadership: Passion and Premeditation
4 Breakthrough: High Fives in Six Months
5 Team Building: All In, All-out
6 Communications: Listen Up
7 Top Ten Tips: And Ten More
8 Power Surge: Creating Energy and Electricity
9 The Customer: "No" Is a Four-Letter Word
10 The Bonus and the Bell curve: Surveying Customer and Employee Satisfaction
11 The Night Before Christmas: Even Santa Has to Ask for the Sale
12 Fine-tuning: Hiring, Firing, and Finessing
13 Cold Comfort and a Hot Product: No Surrender, No Retreat
14 Bell Ringers: Self-Conceit and Self-Destruction (Almost)
15 Tough Love: A Letter Home
| Erscheinungsjahr: | 1995 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| ISBN-13: | 9780684800509 |
| ISBN-10: | 0684800500 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Pacetta, Frank |
| Hersteller: | Touchstone Books |
| Maße: | 234 x 155 x 18 mm |
| Von/Mit: | Frank Pacetta |
| Erscheinungsdatum: | 01.03.1995 |
| Gewicht: | 0,318 kg |
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