Dekorationsartikel gehören nicht zum Leistungsumfang.
Sprache:
Englisch
13,45 €*
Versandkostenfrei per Post / DHL
auf Lager, Lieferzeit 1-2 Werktage
Kategorien:
Beschreibung
Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
Über den Autor
Roy Lilley is an established writer, broadcaster and commentator on health and social issues, speaking at conferences and seminars throughout the UK and overseas. He regularly contributes to The Today Programme, Newsnight, the Midnight Hour, BBC News 24, and BBC Radio Five Live. He writes for The Guardian, The Sunday Times, The Telegraph and other national papers and management periodicals. He is based in Surrey, UK.
Inhaltsverzeichnis
Chapter - 01: A short course in human relations; Chapter - 02: The seven classic difficult types; Chapter - 03: Dealing with difficult bosses; Chapter - 04: Dealing with difficult colleagues; Chapter - 05: Dealing with difficult staff; Chapter - 06: Massaging the egotists; Chapter - 07: Handling aggressive people; Chapter - 08: Deaing with laziness; Chapter - 09: Beating the bullies at their own game; Chapter - 10: Moaners, groaners and critics; Chapter - 11: Perfectionists can be a pain; Chapter - 12: Manipulating the manipulators; Chapter - 13: Morale, attitude and how was it for you; Chapter - 14: Fault-finders and nit-pickers; Chapter - 15: Gossip - A bush fire you can do without; Chapter - 16: The customer is always right - really?; Chapter - 17: Complaints: we love them; Chapter - 18: e-difficut@yourplace; Chapter - 19: Social networking; Chapter - 20: If things don't change they'll stay the same; Chapter - 21: A fast-track guide to conflict and how to handle it; Chapter - 22: And, finally, finally.
Details
| Erscheinungsjahr: | 2022 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Seiten: | 184 |
| Reihe: | Creating Success |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781398606159 |
| ISBN-10: | 1398606154 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Lilley, Roy |
| Auflage: | 5. Auflage |
| Hersteller: | Kogan Page |
| Maße: | 212 x 135 x 14 mm |
| Von/Mit: | Roy Lilley |
| Erscheinungsdatum: | 26.07.2022 |
| Gewicht: | 0,26 kg |
Über den Autor
Roy Lilley is an established writer, broadcaster and commentator on health and social issues, speaking at conferences and seminars throughout the UK and overseas. He regularly contributes to The Today Programme, Newsnight, the Midnight Hour, BBC News 24, and BBC Radio Five Live. He writes for The Guardian, The Sunday Times, The Telegraph and other national papers and management periodicals. He is based in Surrey, UK.
Inhaltsverzeichnis
Chapter - 01: A short course in human relations; Chapter - 02: The seven classic difficult types; Chapter - 03: Dealing with difficult bosses; Chapter - 04: Dealing with difficult colleagues; Chapter - 05: Dealing with difficult staff; Chapter - 06: Massaging the egotists; Chapter - 07: Handling aggressive people; Chapter - 08: Deaing with laziness; Chapter - 09: Beating the bullies at their own game; Chapter - 10: Moaners, groaners and critics; Chapter - 11: Perfectionists can be a pain; Chapter - 12: Manipulating the manipulators; Chapter - 13: Morale, attitude and how was it for you; Chapter - 14: Fault-finders and nit-pickers; Chapter - 15: Gossip - A bush fire you can do without; Chapter - 16: The customer is always right - really?; Chapter - 17: Complaints: we love them; Chapter - 18: e-difficut@yourplace; Chapter - 19: Social networking; Chapter - 20: If things don't change they'll stay the same; Chapter - 21: A fast-track guide to conflict and how to handle it; Chapter - 22: And, finally, finally.
Details
| Erscheinungsjahr: | 2022 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Seiten: | 184 |
| Reihe: | Creating Success |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781398606159 |
| ISBN-10: | 1398606154 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Lilley, Roy |
| Auflage: | 5. Auflage |
| Hersteller: | Kogan Page |
| Maße: | 212 x 135 x 14 mm |
| Von/Mit: | Roy Lilley |
| Erscheinungsdatum: | 26.07.2022 |
| Gewicht: | 0,26 kg |
Warnhinweis
Ähnliche Produkte
Buch
Taschenbuch
Taschenbuch
Taschenbuch
Taschenbuch
Lieferzeit 1-2 Werktage
Buch
Taschenbuch
Lieferzeit 4-7 Werktage
Taschenbuch
Taschenbuch
Taschenbuch
Neu
