Zum Hauptinhalt springen Zur Suche springen Zur Hauptnavigation springen
Beschreibung
What are you waiting for? Let the amazement begin! The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, every single time. In this book, customer service expert Shep Hyken offers 52 proven tools and ideas for transforming your company into a seriously customer-focused operation -- with a serious competitive edge.
What are you waiting for? Let the amazement begin! The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, every single time. In this book, customer service expert Shep Hyken offers 52 proven tools and ideas for transforming your company into a seriously customer-focused operation -- with a serious competitive edge.
Details
Erscheinungsjahr: 2013
Fachbereich: Werbung & Marketing
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: Gebunden
ISBN-13: 9781626340091
ISBN-10: 1626340099
Sprache: Englisch
Einband: Gebunden
Autor: Hyken, Shep
Hersteller: Rock / Paper / Safety Scissors
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 236 x 154 x 27 mm
Von/Mit: Shep Hyken
Erscheinungsdatum: 03.09.2013
Gewicht: 0,5 kg
Artikel-ID: 105979914

Ähnliche Produkte