A Holistic Approach to Lessons Learned

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Sprache: Englisch

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Beschreibung

The book presents a holistic approach to organization performance improvements by lessons learned management. Such an approach is required because specific methods, such as debriefing, task management or procedures updates, do not achieve actual improvements. The presented model spans the entire life cycle of lessons learned: Starting from creating new lessons, moving on to knowledge refining and ending with smart integration into the organizational environment so future re-use of knowledge is enabled. The model also addresses other sources of organizational learning including quality processes and employee experience utilization.

Über den Autor

Moria Levy, Ph.D., is the chairman of the Israeli Knowledge Management Forum, which unites all KM parties in Israel. She serves as the head of the ISO global experts committee for knowledge management. Levy is a known cited researcher in the knowledge management discipline. Levy has over 30 years of experience, among them 20 in Knowledge Management, owns and manages ROM Knowledgeware, the largest firm for such in Israel.

Inhaltsverzeichnis

Introduction. A World Full of Challenges. Learning the Lesson for the First Time. Deepening: Debriefing Techniques and Guidelines. Learning from Quality-Based Processes. Experience. Actions. Knowledge and a Knowledgebase to Handle It. Embedding the Lessons in the Organizational Environment. Requesting the Knowledge before Action. Jumping into the Water. The Cultural Change. Roles in the Organization. Summary. Glossary: Review of Terms.

Erscheinungsjahr:	2021
Fachbereich:	Management
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
ISBN-13:	9780367636197
ISBN-10:	0367636190
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Levy, Moria
Hersteller:	Auerbach Publications
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	234 x 156 x 9 mm
Von/Mit:	Moria Levy
Erscheinungsdatum:	04.02.2021
Gewicht:	0,269 kg