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Through the Patient's Eyes
Understanding and Promoting Patient-Centered Care
Taschenbuch von Jennifer Daley (u. a.)
Sprache: Englisch

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Beschreibung
In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book.
In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book.
Über den Autor
MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient-Centered Care.

SUSAN EDGMAN-LEVITAN is associate director and program manager of the Picker/Commonwealth Program.

JENNIFER DALEY is assistant professor of medicine at Harvard University.

THOMAS L. DELBANCO is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker/Commonwealth Program.

Inhaltsverzeichnis

Preface

The Editors

Other Contributors

1 Introduction: Medicine and Health from the Patient's Perspective 1

2 Treating Patients as Individuals 19

3 Coordinating Care and Integrating Services 45

4 Overcoming the Barrier of Words 72

5 Innovations in Patient-Centered Education 96

6 Enhancing Physical Comfort 119

7 Providing Effective Emotional Support 154

8 Involving and Supporting Family and Friends 178

9 Facilitating the Transition Out of the Hospital 204

10 Culture, Leadership, and Service in the Patient-Centered Hospital 227

11 Promoting the Doctor's Involvement in Care 260

12 Rebuilding Public Trust and Confidence 280

Afterword 299

Name Index 301

Subject Index 311

Details
Erscheinungsjahr: 2002
Fachbereich: Allgemeine Lexika
Genre: Importe, Medizin
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780787962203
ISBN-10: 0787962201
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Gerteis, Margaret
Redaktion: Daley, Jennifer
Gerteis, Margaret
Edgman-Levitan, Susan
Delbanco, Thomas L.
Hersteller: John Wiley & Sons Inc
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 19 mm
Von/Mit: Jennifer Daley (u. a.)
Erscheinungsdatum: 12.06.2002
Gewicht: 0,522 kg
Artikel-ID: 102590276
Über den Autor
MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient-Centered Care.

SUSAN EDGMAN-LEVITAN is associate director and program manager of the Picker/Commonwealth Program.

JENNIFER DALEY is assistant professor of medicine at Harvard University.

THOMAS L. DELBANCO is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker/Commonwealth Program.

Inhaltsverzeichnis

Preface

The Editors

Other Contributors

1 Introduction: Medicine and Health from the Patient's Perspective 1

2 Treating Patients as Individuals 19

3 Coordinating Care and Integrating Services 45

4 Overcoming the Barrier of Words 72

5 Innovations in Patient-Centered Education 96

6 Enhancing Physical Comfort 119

7 Providing Effective Emotional Support 154

8 Involving and Supporting Family and Friends 178

9 Facilitating the Transition Out of the Hospital 204

10 Culture, Leadership, and Service in the Patient-Centered Hospital 227

11 Promoting the Doctor's Involvement in Care 260

12 Rebuilding Public Trust and Confidence 280

Afterword 299

Name Index 301

Subject Index 311

Details
Erscheinungsjahr: 2002
Fachbereich: Allgemeine Lexika
Genre: Importe, Medizin
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780787962203
ISBN-10: 0787962201
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Gerteis, Margaret
Redaktion: Daley, Jennifer
Gerteis, Margaret
Edgman-Levitan, Susan
Delbanco, Thomas L.
Hersteller: John Wiley & Sons Inc
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 19 mm
Von/Mit: Jennifer Daley (u. a.)
Erscheinungsdatum: 12.06.2002
Gewicht: 0,522 kg
Artikel-ID: 102590276
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