Laura Gavioli is a Professor of English language and English-Italian translation at the University of Modena and Reggio Emilia and an expert in institutional, cross-cultural interaction. Since the beginning of the 2000s, she has published work on interpreter-mediated interaction, including a recent paper, with Cecilia Wadensjö , published in Health Communication (39/9, 2021).

Cecilia Wadensjö is a Professor of Interpreting and Translation Studies at Stockholm University. Since the early 1990s, she has published research on naturally occurring interpreter-mediated institutional discourse, e.g. the book Interpreting as Interaction (Routledge, 2016). She is a member of the editorial board of Interpreting: International Journal of Research and Practice in Interpreting.

List of Contributors

Introduction

Part 1. Theoretical and methodological approaches

1. General issues about PSI -- Carmen Valero-Garcés

2. The ambiguity of interpreting -- Kristina Gustafsson

3. Agency in and for mediating in public service interpreting -- Claudio Baraldi

4. Cultural assumptions, positioning and power -- Ian Mason

5. Corpus-based studies of public service interpreting -- Bernd Meyer

6. Technology use in language-discordant interpersonal healthcare communication -- Sabine Braun, Khetam Al Sharou and Özlem Temizöz

7. Public service translation: -- Mustapha Taibi

Part 2. Exploring PSI settings

8. PSI in court - face-to-face interaction. -- Philipp Sebastian Angermeyer

9. Research on interpreter-mediated asylum interviews -- Sonja Pöllabauer

10. Consecutive interpreting and multimodal sequences -- Christian Licoppe

11. Vulnerable encounters? Investigating vulnerability in interpreter-mediated services for victim-survivors of domestic violence and abuse -- Rebecca Tipton

12. PSI in healthcare -- Laura Gavioli and Raffaela Merlini

13. Challenges and remedies for interpreter-mediated dementia assessments -- Charlotta Plejert

14. Public service interpreting in social care -- Dorien Van De Mieroop, Antoon Cox and Koen Kerremans

15. A shared responsibility for facilitating inclusion in school settings where sign-language interpreting is provided -- Sigrid Slettebakk Berge

Part 3. Training and professionalization

16. "Interpreter's mistake" - why should other professions care about the professionalization of interpreters? -- Hanne Skaaden

17. Training sign language interpreters for public service interpreting -- Christopher A. Stone, Cynthia B. Roy and Jeremy L. Brunson

18. Role play as a means of training and testing public service interpreting -- Magnus Dahnberg

19. Monitoring in dialogue interpreting -- Elisabet Tiselius and Birgitta Englund Dimitrova

20. Blended learning is here to stay! Combining on-line and on-campus learning in the education of public service interpreters -- Gry Sagli and Hanne Skaaden

21. The conversation analytic role-play method: -- Natacha Niemants, Jessica Pedersen Belisle Hansen and Elizabeth Stokoe

22. Training interpreters in asylum settings -- Anna Claudia Ticca, Véronique Traverso and Emilie Jouin

23. Interprofessional education ... interpreter education -- Demi Krystallidou

24. Training public service providers in how to communicate via interpreter -- Tatjana R. Felberg and Gry Sagli

25. Education and training of public service interpreter teachers -- Mira Kadri¿ and Sonja Pöllabauer

Index