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by Jon Gordon
A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success
Every complaint represents an opportunity to turnsomething negative into a positive!
"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." --Coach Lou Holtz
"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."--Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength
"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."--Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count
by Jon Gordon
A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success
Every complaint represents an opportunity to turnsomething negative into a positive!
"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." --Coach Lou Holtz
"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."--Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength
"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."--Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count
JON GORDON's bestselling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals, and nonprofits. He is the author of the Wall Street Journal bestseller The Energy Bus, Training Camp, The Shark and The Goldfish, The Seed, and Soup: A Recipe to Nourish Your Team and Culture. Jon invites you to visit and connect with him at [...] Follow him on Twitter [...]
Acknowledgments ix
Introduction xi
1 Hope 1
2 On Fire 3
3 Morale 7
4 The Phone Call 11
5 The Real Problem 15
6 Traffic 17
7 The Talk 23
8 The Cost of Negativity 27
9 It Could Be Worse 31
10 Cancer 35
11 The Positive Road 41
12 The Complaining Fast 45
13 Three No Complaining Tools 49
14 No News Is Good News 51
15 Fundamentals of Prosperity 53
16 The Bloggers 59
17 The Yard Guy 63
18 Friday 67
19 The Meeting 73
20 Positive Principles 75
21 Questions 83
22 More Traffic 87
23 Sunday 89
24 Monday 93
25 Hope Shares the No Complaining Rule 95
26 The Rollout 101
27 Play to Win 105
28 Hope Receives the News 107
29 Six Months Later 111
30 It's All Good 115
31 No Complaining Rule Action Plan 121
No Complaining Week Personal Action Plan 129
Are You a Complainer? Assessment 133
[...] Web Site Information 137
Is Your Organization Positive or Negative? 139
Invite Someone On Your Bus 140
The Energy Bus Training Program 141
Other Books by Jon Gordon 143
Index 145
| Erscheinungsjahr: | 2008 |
|---|---|
| Fachbereich: | Betriebswirtschaft |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | Acknowledgments.Author's Note.Introduction.1. Hope.2. On Fire.3. Morale.4. The Phone Call.5. The Real Problem.6. Traffic.7. The Talk.8. The Cost of Negativity.9. It Could Be Worse.10. Cancer.11. The Positive Road.12. The Complaining Fast.13. Three No Com |
| ISBN-13: | 9780470279496 |
| ISBN-10: | 0470279494 |
| Sprache: | Englisch |
| Herstellernummer: | 14527949000 |
| Einband: | Gebunden |
| Autor: | Gordon, Jon |
| Hersteller: |
Wiley
John Wiley & Sons |
| Maße: | 223 x 158 x 18 mm |
| Von/Mit: | Jon Gordon |
| Erscheinungsdatum: | 01.06.2008 |
| Gewicht: | 0,299 kg |
JON GORDON's bestselling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals, and nonprofits. He is the author of the Wall Street Journal bestseller The Energy Bus, Training Camp, The Shark and The Goldfish, The Seed, and Soup: A Recipe to Nourish Your Team and Culture. Jon invites you to visit and connect with him at [...] Follow him on Twitter [...]
Acknowledgments ix
Introduction xi
1 Hope 1
2 On Fire 3
3 Morale 7
4 The Phone Call 11
5 The Real Problem 15
6 Traffic 17
7 The Talk 23
8 The Cost of Negativity 27
9 It Could Be Worse 31
10 Cancer 35
11 The Positive Road 41
12 The Complaining Fast 45
13 Three No Complaining Tools 49
14 No News Is Good News 51
15 Fundamentals of Prosperity 53
16 The Bloggers 59
17 The Yard Guy 63
18 Friday 67
19 The Meeting 73
20 Positive Principles 75
21 Questions 83
22 More Traffic 87
23 Sunday 89
24 Monday 93
25 Hope Shares the No Complaining Rule 95
26 The Rollout 101
27 Play to Win 105
28 Hope Receives the News 107
29 Six Months Later 111
30 It's All Good 115
31 No Complaining Rule Action Plan 121
No Complaining Week Personal Action Plan 129
Are You a Complainer? Assessment 133
[...] Web Site Information 137
Is Your Organization Positive or Negative? 139
Invite Someone On Your Bus 140
The Energy Bus Training Program 141
Other Books by Jon Gordon 143
Index 145
| Erscheinungsjahr: | 2008 |
|---|---|
| Fachbereich: | Betriebswirtschaft |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | Acknowledgments.Author's Note.Introduction.1. Hope.2. On Fire.3. Morale.4. The Phone Call.5. The Real Problem.6. Traffic.7. The Talk.8. The Cost of Negativity.9. It Could Be Worse.10. Cancer.11. The Positive Road.12. The Complaining Fast.13. Three No Com |
| ISBN-13: | 9780470279496 |
| ISBN-10: | 0470279494 |
| Sprache: | Englisch |
| Herstellernummer: | 14527949000 |
| Einband: | Gebunden |
| Autor: | Gordon, Jon |
| Hersteller: |
Wiley
John Wiley & Sons |
| Maße: | 223 x 158 x 18 mm |
| Von/Mit: | Jon Gordon |
| Erscheinungsdatum: | 01.06.2008 |
| Gewicht: | 0,299 kg |
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