The Lean Office | Taschenbuch

Cover: 9781563273162 | The Lean Office | Collected Practices and Cases | Team | Taschenbuch

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Beschreibung

The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include? Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style

A large quantity of case studies unavailable from any other single source

Responds to your desire for real-world lean office information

Über den Autor

Productivity Development Team

Inhaltsverzeichnis

Part I: Focusing on the Customer, 1. New Toyota Center Seeking To Make Sales & Marketing Lean, 2. Transforming a Service Firm, 3. Revamping Design Process Increases Speed and Quality, 4. Call Center's Transformation Produces Award for Service, 5. New Restaurant Owner Sees His Future in a Lean Lunch, Part II: Improving Flow, 6. Ambulance Office Responds To Calls for Improvements, 7. Whether Office or Factory, The Same Principles Apply, 8. Neither Culture Nor Equipment Stops Postal Transformation, 9. Builders Seek to Demolish Inefficiency, Part III: Taking the Right Steps, 10. First Steps to Making Your Office Lean, 11. 5S Techniques Can Clean Up The Hard Drive of a Computer, 12. Simple, Early Wins Help Build Support for Office Lean Efforts, 13. Tips for White Collar Kaizens, 14. Invoicing and Receiving Receive the Kaizen Treatment, 15. Delphi Lean Strategy Evolves To Go Beyond the Shop Floor, 16. Improving Flow in an Office Setting, 17. Spreadsheets & Data are Tools In Quest for the Lean Office, 18. Publisher Makes Key Concepts A Daily Part of Its Newspapers, Citations, Index

Erscheinungsjahr:	2005
Fachbereich:	Allgemeines
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Inhalt:	Einband - flex.(Paperback)
ISBN-13:	9781563273162
ISBN-10:	1563273160
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Productivity Press Development Team
Redaktion:	Productivity Press
Hersteller:	Productivity Press
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	229 x 152 x 7 mm
Von/Mit:	Productivity Press Development Team
Erscheinungsdatum:	31.01.2005
Gewicht:	0,201 kg

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