Darian Rodriguez Heyman is an accomplished fundraising and philanthropy consultant. He is the bestselling author of Nonprofit Management 101, the former ED of Craigslist Foundation, and a sought-after keynote speaker at social impact events around the world.

Cheryl Contee is a pioneering technology entrepreneur and digital transformation expert. She is the bestselling author of Mechanical Bull: How You Can Achieve Startup Success, a trailblazing startup founder, and a trusted advisor on digital innovation and social impact. She inspires audiences globally as a leading voice on inclusive entrepreneurship and social enterprise.

Foreword: Your Future Is NOW xiii
Jonathan Brill About the Book xvii
Darian Rodriguez Heyman and Cheryl Contee Acknowledgments xxiii
Darian Rodriguez Heyman and Cheryl Contee Part I Introduction To AI: Laying The Foundation For Responsible Adoption 1Darian Rodriguez Heyman and Cheryl Contee 1 The Future Is Now: AI 101, the Basics 5Jonathan Waddingham 2 Before You Get Started 17Contributed by Beth Kanter Understanding the AI Adoption Life Cycle 28Kate Gage 3 90-Day Blueprint for AI Success 33Charlene Li Key Ingredients for AI Adoption Success 43Gary A. Bolles 4 Adapting and Thriving in the Age of AI 47danah boyd Predictive Medical Analytics Case Study: Michael J. Fox Foundation and Sensoria Health 56Davide Vigano 5 How to Sell AI Upstream and Downstream Within Your Organization 59Shawn Olds AI as Your Institutional Memory 72Astrid J. Scholz, PhD 6 AI and Technology Planning: Figuring Out Your Tech 77Afua Bruce Guidelines for AI Vendor Selection 87Alfredo Ramirez 7 Prompt Engineering: Asking AI the Right Questions 91George Weiner Introducing Arnold, the StaffBot: Lung Cancer Foundation of America Case Study 104Donna Whitney Part II Fundraising: Strengthening Relationships, Not Replacing Them 107Darian Rodriguez Heyman and Cheryl Contee 8 Prompting Next Gen Donors to Give 111Josh Hirsch 9 Donor Research 127Nathan Chappell Political Fundraising 137Mike Nellis 10 The Future of Philanthropy: AI and Donor Engagement 141Allison Fine CRM 2.0: The Road Map Ahead 150Lori Freeman 11 Peer-to-Peer Fundraising and Ambassador Engagement 155Jennifer Ybarra 12 Foundation Prospecting 167Ann Mei Chang 13 Grant Writing and Reports 177Susan Mernit Securing Funding for Your AI Upgrades 186Michael Belinsky Part III Marketing And Community Engagement: Building More Meaningful Relationships Through Ai 189Darian Rodriguez Heyman and Cheryl Contee 14 Audiovisual (AV) Content Creation 191Darian Rodriguez Heyman and Cheryl Contee Translation 204Nicholas Martin 15 Social Listening 209Julia Campbell Using Machine Learning to Segment Your Lists 218Brian Young Social Media Analysis 222Robin Sukhadia Volunteer Recruitment and Management 226Geng Wang 16 Community Engagement 231Eli Pariser 17 Lobbying and Advocacy 239Brian Rubenstein Part IV Programs: Redefining Mission Delivery With AI 249Darian Rodriguez Heyman and Cheryl Contee 18 Preparing for AI Integration 251Kim Ghatalia and Noah Halton Leveraging Emerging Technology: Save the Children Case Study 261Ettore Rossetti 19 Strategic Planning 265Sam Azar 20 Dashboarding: Impact Measurement and Data Visualization 279Rachel Ward and Rajesh Naik Program Evaluation 289Chaitra Vedullapalli Ensuring Data Quality 293Nick Hamlin 21 Developing Your Own Custom Large Language Model 297Craig Johnson 22 Public-Facing Chatbots 305Jim Fruchterman 23 Dealing with Mis/Disinformation 315Adam Fivenson Part V The Invisible Backbone: Transforming Back-Office Operations With AI 325Darian Rodriguez Heyman and Cheryl Contee 24 Human Resources 329Tierney Yates 25 Finance and Bookkeeping 341Justin Muscolino 26 Board Recruitment and Engagement 349Matt Strain Recruiting Tech Executives to Your Board 361Aaron Hurst 27 IT Infrastructure and Software: The Tech Stack Needed to Support AI Integration 365Tim Lockie Part VI Policies And Protections: Safeguarding The Mission And Avoiding Trouble In The Age of AI 377Darian Rodriguez Heyman and Cheryl Contee 28 Cybersecurity in the Age of AI 379Joshua Peskay 29 Enhancing Legal Operations and Compliance 397Olga V. Mack and Kassi Burns 30 Data Privacy and Ethical AI Adoption 407Amy Sample Ward PART VII AI ACROSS MISSIONS: INNOVATING FOR PHILANTHROPY, SOCIAL ENTERPRISE, AND HIGHER EDUCATION 415Darian Rodriguez Heyman and Cheryl Contee 31 Foundations and Philanthropy 417Jean Westrick Best Practices in Funding Nonprofit Technology 428Chantal "Coco" Forster 32 Social Enterprises and Mission-Driven Companies 433Barbara Clarke 33 Higher Education 443Darian Rodriguez Heyman and Cheryl Contee Closing Thoughts: The Journey Ahead 453
Darian Rodriguez Heyman and Cheryl Contee Afterword: The Future of AI in Nonprofits 455
Blaise Agüera y Arcas Book Underwriters 461 AI for Nonprofits Resource Directory 463
Doug Nelson About the Editors 477
Darian Rodriguez Heyman and Cheryl Contee Glossary of Terms 479
Craig Johnson Name Index 485 Subject Index 495