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Sprache:
Englisch
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Beschreibung
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine.
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine.
Details
| Empfohlen (von): | 18 |
|---|---|
| Erscheinungsjahr: | 1996 |
| Medium: | Taschenbuch |
| Reihe: |
Collection on Technology and Work
Collection on Technology and W |
| Inhalt: | Einband - flex.(Paperback) |
| ISBN-13: | 9780801483905 |
| ISBN-10: | 0801483905 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Julian E. Orr |
| Auflage: | New |
| Hersteller: |
CORNELL UNIV PR
Collection on Technology and W |
| Verantwortliche Person für die EU: | preigu GmbH & Co. KG, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de |
| Abbildungen: | black & white illustrations |
| Maße: | 213 x 166 x 11 mm |
| Von/Mit: | Julian E. Orr |
| Erscheinungsdatum: | 24.10.1996 |
| Gewicht: | 0,252 kg |