Organizational control addresses the fundamental yet vexing managerial problem of aligning workers' capabilities, activities, and performance with organizational goals and aspirations. In recent years, the onset of COVID-19, combined with new developments in information and communication technologies, has brought about profound changes in organizations, and even in the nature of work itself. We have seen surges in virtual and remote work; progression of alternative work arrangements (especially in the gig economy); and an increasingly wide-spread reliance on algorithmic monitoring and control. These changes have exacerbated the tension between the pursuit of individual and organizational interests, exposing the limits of traditional approaches to organizational control, and questioning whether they still reflect contemporary organizational realities. Providing a comprehensive discussion of the multi-disciplinary approaches to organizational control, this book integrates the new and evolving trends in technology, organizations, and society into a reconceptualization of organizational control for twenty-first-century organizations.
Organizational control addresses the fundamental yet vexing managerial problem of aligning workers' capabilities, activities, and performance with organizational goals and aspirations. In recent years, the onset of COVID-19, combined with new developments in information and communication technologies, has brought about profound changes in organizations, and even in the nature of work itself. We have seen surges in virtual and remote work; progression of alternative work arrangements (especially in the gig economy); and an increasingly wide-spread reliance on algorithmic monitoring and control. These changes have exacerbated the tension between the pursuit of individual and organizational interests, exposing the limits of traditional approaches to organizational control, and questioning whether they still reflect contemporary organizational realities. Providing a comprehensive discussion of the multi-disciplinary approaches to organizational control, this book integrates the new and evolving trends in technology, organizations, and society into a reconceptualization of organizational control for twenty-first-century organizations.
Über den Autor
Markus Kreutzer is a Professor of Strategic and International Management at EBS Business School, EBS Universität für Wirtschaft und Recht, in Germany. He received his doctorate in strategic management from the University of St. Gallen, Switzerland. Prior to joining EBS, he worked as Assistant Professor of Strategic Management at the Institute of Management at the University of St. Gallen and as Visiting Professor at the Entrepreneurship Department at IESE Business School. His research interests, along with organizational control, include interorganizational strategy-making, strategic renewal and adaptation, and business model innovation. He has published his research in peer-reviewed journals, such as Academy of Management Annals, Academy of Management Review, Journal of Management Studies, Strategic Management Journal, and Strategy Science.
Inhaltsverzeichnis
Part I. (Re-)Introducing Organizational Control: 1. Introduction; 2. What is organizational control?; 3. A history of organizational control; Part II. Current State Of Organizational Control: 4. An organizational control framework; Part III. Quo Vadis Organizational Control?: 5. The future of work inside and outside organizations; 6. Reconceptualizing organizational control; 7. New directions for organizational control theory and practice.
