Jonathan ROSENHEAD, LSE.

John MINGERS, Warwick Business School.

Contributors vii

Preface xiii

Acknowledgements xvii

1 A New Paradigm of Analysis 1
Jonathan Rosenhead and John Mingers

2 SODA - The Principles 21
Colin Eden and Fran Ackermann

3 SODA - Journey Making and Mapping in Practice 43
Fran Ackermann and Colin Eden

4 Soft Systems Methodology 61
Peter Checkland

5 Soft Systems Methodology in Action: Participative Creation of an Information Strategy for an Acute Hospital 91
Peter Checkland

6 The Strategic Choice Approach 115
John Friend

7 Gambling with Frozen Fire? 151
Allen Hickling

8 Robustness Analysis: Keeping Your Options Open 181
Jonathan Rosenhead

9 Robustness to the First Degree 209
Jonathan Rosenhead

10 Drama Theory and Confrontation Analysis 225
Peter Bennett, Jim Bryant and Nigel Howard

11 The M&A Play: Using Drama Theory for Mergers and Acquisitions 249
Nigel Howard

12 An Overview of Related Methods: VSM, System Dynamics, and Decision Analysis 267
John Mingers and Jonathan Rosenhead

13 Multimethodology - Mixing and Matching Methods 289
John Mingers

14 Mixing Methods in Practice 311
Richard Ormerod

15 Diverse Unity: Looking Inward and Outward 337
John Mingers and Jonathan Rosenhead

Index 357