Mable Chan (PhD, Language and Linguistics, University of Essex, UK) is currently Associate Head at the Language Centre, Hong Kong Baptist University. Her main research interests include second language acquisition at the interface with language education and professional/workplace communication. She has published widely in these areas and secured key external grants from the University Grants Committee (GRF) and the Standing Committee of Language Education and Research (SCOLAR).

Acknowledgements

Preface

List of Contributors

1. Workplace communicative competence: On the value of pragmatic and interactional skills for English-speaking professionals

Christopher Jenks

2. Communicative needs of Chinese professionals in Hong Kong and pedagogical implications

Mable Chan

3. Struggles with BELF communication: Workers' perceptions of communicative practices at a multinational corporation in Japan

Junko Saito

4. The big technology disruptor: Changes in the way we are communicating in English at work in Asian workplaces

Jane Lockwood

5. Exploring L2 learners' use of communicative strategies: Implications for designing communicative tasks from a (B)ELF perspective

Jim Yee Him Chan and Ivy Wing Shan Chan

6. Digital literacies for virtual meetings: Exploring new challenges experienced by university business students

Xiaoyu Xu

7. Workplace Spoken Communication in English: Its status for graduate employees in Malaysia

Glenda Crosling, Munir Shuib, Siti Norbaya Azizan and Graeme Atherton

8. Teaching oral presentations at work: Bridging the gap between textbooks and workplaces

Phoenix W. Y. Lam

9. Challenges facing Thai professionals when giving English presentations

Krich Rajprasit

10. Learning workplace language in a vocational educational setting

Jean Parkinson and Averil Coxhead

11. Genre analysis of persuasive texts: Sales correspondence, invitations and charity appeals, and pedagogical implications

Mable Chan

Index