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Omnichannel Retail
How to Build Winning Stores in a Digital World
Taschenbuch von Tim Mason (u. a.)
Sprache: Englisch

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Beschreibung
The retail world is now more competitive than ever and to succeed, businesses must embrace an omnichannel approach. Understand how to harness the power of the digital customer connection to provide personalized and value-driving customer experiences in this extensively updated new edition.
The retail world is now more competitive than ever and to succeed, businesses must embrace an omnichannel approach. Understand how to harness the power of the digital customer connection to provide personalized and value-driving customer experiences in this extensively updated new edition.
Über den Autor
Tim Mason, based in London, UK, has over 30 years' experience in the grocery and retail industries, specializing in customer loyalty and strategic marketing. He is CEO of Eagle Eye, a SaaS technology company specializing in delivering omnichannel personalization at scale.

Sarah Jarvis, based in London, UK, has over 15 years' experience as a retail marketing leader in the loyalty industry. She has worked with some of the world's largest retailers to help them drive profitable growth by prioritizing the customer in their decision-making processes. She is the Communications and Propositions Director at Eagle Eye.
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: The digital imperative; Chapter - 02: Analogue learnings; Chapter - 03: Is loyalty dead?; Chapter - 04: The fundamentals of loyalty; Chapter - 05: Data-based retailing; Chapter - 06: The power of personalization; Chapter - 07: 'Near me' - the importance of place; Chapter - 08: The digitally augmented store; Chapter - 09: Mobile makeover; Chapter - 10: Marketing in the moment; Chapter - 11: Monetizing the customer connection; Chapter - 12: The culture of loyalty; Chapter - 13: Lessons learnt;
Details
Erscheinungsjahr: 2023
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 233
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781398612723
ISBN-10: 1398612723
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Mason, Tim
Jarvis, Sarah
Auflage: 2. Auflage
Hersteller: Kogan Page
Maße: 231 x 152 x 16 mm
Von/Mit: Tim Mason (u. a.)
Erscheinungsdatum: 03.09.2023
Gewicht: 0,398 kg
preigu-id: 126328397
Über den Autor
Tim Mason, based in London, UK, has over 30 years' experience in the grocery and retail industries, specializing in customer loyalty and strategic marketing. He is CEO of Eagle Eye, a SaaS technology company specializing in delivering omnichannel personalization at scale.

Sarah Jarvis, based in London, UK, has over 15 years' experience as a retail marketing leader in the loyalty industry. She has worked with some of the world's largest retailers to help them drive profitable growth by prioritizing the customer in their decision-making processes. She is the Communications and Propositions Director at Eagle Eye.
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: The digital imperative; Chapter - 02: Analogue learnings; Chapter - 03: Is loyalty dead?; Chapter - 04: The fundamentals of loyalty; Chapter - 05: Data-based retailing; Chapter - 06: The power of personalization; Chapter - 07: 'Near me' - the importance of place; Chapter - 08: The digitally augmented store; Chapter - 09: Mobile makeover; Chapter - 10: Marketing in the moment; Chapter - 11: Monetizing the customer connection; Chapter - 12: The culture of loyalty; Chapter - 13: Lessons learnt;
Details
Erscheinungsjahr: 2023
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 233
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781398612723
ISBN-10: 1398612723
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Mason, Tim
Jarvis, Sarah
Auflage: 2. Auflage
Hersteller: Kogan Page
Maße: 231 x 152 x 16 mm
Von/Mit: Tim Mason (u. a.)
Erscheinungsdatum: 03.09.2023
Gewicht: 0,398 kg
preigu-id: 126328397
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