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Next in Line is the first book to examine the doctor-patient relationship in the context of its new environs, in particular the impact of efficiency-driven innovation and retail-care models on physician mindsets and the patient experience. The overall picture is one of lowered expectations-a transactional, impersonal, and institutionally-limited incarnation of the medical bedside that leaves all parties underwhelmed and overstressed.
By first conducting a macro-analysis of key industry trends (including the widespread use of performance metrics and retail principles), then measuring these trends' impacts through interviews with physicians and patients, ext in Line is both an examination and a critique of a care system at a crossroads. It is essential reading for understanding why relational care matters -- and why it must be saved in a corporatized health system bent on using retail approaches to deliver care.
Next in Line is the first book to examine the doctor-patient relationship in the context of its new environs, in particular the impact of efficiency-driven innovation and retail-care models on physician mindsets and the patient experience. The overall picture is one of lowered expectations-a transactional, impersonal, and institutionally-limited incarnation of the medical bedside that leaves all parties underwhelmed and overstressed.
By first conducting a macro-analysis of key industry trends (including the widespread use of performance metrics and retail principles), then measuring these trends' impacts through interviews with physicians and patients, ext in Line is both an examination and a critique of a care system at a crossroads. It is essential reading for understanding why relational care matters -- and why it must be saved in a corporatized health system bent on using retail approaches to deliver care.
- Preface
- 1. Doctor-Patient Relationships and Our Expectations
- 2. The Forces Impacting Doctor-Patient Relationships and our Expectations
- 3. Retail Thinking Comes to Health Care: The Patient as Consumer
- 4. All Roads Lead to Trust: How Doctors See the Relationship and Our Expectations
- 5. The Tyranny of Lowered Expectations: How Patients See the Relationship
- 6. Ceding Care to the Corporation: Making Doctors Disappear
- 7. Saving the Doctor-Patient Relationship and Raising Expectations
- Appendix: How the Study Was Conducted
- References
- Index
| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Allgemeine Lexika |
| Genre: | Importe, Medizin |
| Rubrik: | Wissenschaften |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780190626341 |
| ISBN-10: | 0190626348 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Hoff, Timothy J |
| Hersteller: | Oxford University Press |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 210 x 140 x 15 mm |
| Von/Mit: | Timothy J Hoff |
| Erscheinungsdatum: | 01.09.2017 |
| Gewicht: | 0,348 kg |
- Preface
- 1. Doctor-Patient Relationships and Our Expectations
- 2. The Forces Impacting Doctor-Patient Relationships and our Expectations
- 3. Retail Thinking Comes to Health Care: The Patient as Consumer
- 4. All Roads Lead to Trust: How Doctors See the Relationship and Our Expectations
- 5. The Tyranny of Lowered Expectations: How Patients See the Relationship
- 6. Ceding Care to the Corporation: Making Doctors Disappear
- 7. Saving the Doctor-Patient Relationship and Raising Expectations
- Appendix: How the Study Was Conducted
- References
- Index
| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Allgemeine Lexika |
| Genre: | Importe, Medizin |
| Rubrik: | Wissenschaften |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780190626341 |
| ISBN-10: | 0190626348 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Hoff, Timothy J |
| Hersteller: | Oxford University Press |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 210 x 140 x 15 mm |
| Von/Mit: | Timothy J Hoff |
| Erscheinungsdatum: | 01.09.2017 |
| Gewicht: | 0,348 kg |
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