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Managing Conflict
A Practical Guide to Resolution in the Workplace
Taschenbuch von David Liddle
Sprache: Englisch

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Beschreibung
Understand how to embed a coherent and collaborative approach to conflict management and prevention in the workplace with this practical guide for HR professionals.
Understand how to embed a coherent and collaborative approach to conflict management and prevention in the workplace with this practical guide for HR professionals.
Über den Autor
David Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.
Inhaltsverzeichnis
Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What's wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict - How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict - An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution - Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation - An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management - A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;
Details
Erscheinungsjahr: 2023
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781398609457
ISBN-10: 1398609455
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Liddle, David
Auflage: 2nd edition
Hersteller: Kogan Page
Maße: 234 x 156 x 22 mm
Von/Mit: David Liddle
Erscheinungsdatum: 31.10.2023
Gewicht: 0,449 kg
Artikel-ID: 123218913
Über den Autor
David Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.
Inhaltsverzeichnis
Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What's wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict - How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict - An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution - Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation - An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management - A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;
Details
Erscheinungsjahr: 2023
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781398609457
ISBN-10: 1398609455
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Liddle, David
Auflage: 2nd edition
Hersteller: Kogan Page
Maße: 234 x 156 x 22 mm
Von/Mit: David Liddle
Erscheinungsdatum: 31.10.2023
Gewicht: 0,449 kg
Artikel-ID: 123218913
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