Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line

A Doody's Core Title for 2021!

This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs-often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma.

Coverage includes:

Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs

Patient flow and quality

Clinical staff

Order and claims accuracy

Billing and collection

Defect and medical error reduction

Excel power tools for Lean Six Sigma

Data mining and analysis

Process flow charts and control charts

Laser-focused process innovation

Statistical tools for Lean Six Sigma

Planning and implementation