Tony Wall is a senior professor and international consultant at the University of Chester's Centre for Work Related Studies. He facilitates leadership development through coaching, action learning and neuro-linguistic programming (NLP).

John Knights is a co-founder and chairman of LeaderShape, a leadership and organization development consulting firm. He is an experienced coach, mentor and facilitator of senior executives, teams and peer groups. An expert in Emotional Intelligence and Transpersonal Leadership, he has also developed LEIPA and 8ICOL, some of the most sophisticated 360 degree leadership assessments.

Addresses recurring leadership development needs based on the extensive experience and research of practitioners in the field.

About the editors 01 Introduction
Tony Wall
The three jewels in the crown of sustainable performance
A bird's eye view of the book
Ways to read this book02 Twenty-first century needs transpersonal leaders with emotional intelligence John Knights
Twenty-first century leaders
The neuroscience of leadership
Enabling leaders to become more competent
Case Studies: Increasing the emotional intelligence of Poolia, John Knights
Leadership assessment in a Japanese logistics company, Dr Kate Julian
Tools: Emotion check questions, John Knights and Tony Wall
EI self-assessment questionnaire, John Knights 03 Recurring leadership development needs: findings from research
Etukudo Odungide and John Knights
Leadership gaps
Research into gaps
Top three EI capability gaps
Conclusion04 Blind spots and hidden strengths: findings from researchEtukudo Odungide and John Knights
The danger in blind spots and hidden strengths
Research into blind spots and hidden strengths
Top three hidden strengths
Top three blind spots
Conclusion05 Transpersonal leadership journeys and assessment (LEIPA® and 8ICOL®)John Knights
Transpersonal leadership
The transpersonal journey
The development of 8ICOL®
Developing leadership journeys and appropriate assessments
Case Studies:West Midlands Pension Fund, Nadine Perrins
Oxford University Hospitals NHS Trust, Greg Young
Tools:Values self-assessment questionnaire, John Knights
The Mindfulness Triangle, Tony Wall 06 Feeding (back and) forwards for talent developmentTony Wall and Danielle Grant
Making feedback feed forward through to enhanced performance
Case Study: Indirect feeding-forward for entrepreneurial growth, Tony Wall
Tool: SCARF check tool, Tony Wall 07 Coaching for talent developmentDanielle Grant
Setting it up clearly
The 'live laboratory'
Coaching to solutions, not problems
Coaching to embed positive new behaviour
Case Study: Coaching to support alignment to corporate objectives, Danielle Grant
Tool: Structure of a problem, Danielle Grant 08 Workplace projects for talent development
Tony Wall and Denise Meakin
Learning through real workplace projects
Rewarding project learning through academic credit
Case Study: Workplace project for empathetic behaviours, Tony Wall
Tools: Project learning question checklist tool, Tony Wall
The Meakin Salvage Strategy Tool, Denise Meakin and Tony Wall09 Director peer groups for team talent development
Chris Gulliver
DPGs for team talent development
How to set up, structure and run a DPG
Using action learning to solve member issues
Key aspects of good facilitation of a DPG
Case Studies: Peer groups to build a team and enable professional consultants to become business coaches
Peer groups and the CEO of a scientific instruments small business
Tools: Conditions of membership and/or ground rules
Agenda for a DPG meeting
Group issue session topics
Key objectives
Expert session topics
Confidentiality letter for guest attendance at a DPG meeting
Reflection notes
Force field analysis
Feedback on a DPG meeting10 Storytelling for talent development
Lisa Rossetti
Storytelling skills and applications
Once upon a time...
Tell me another...
Look behind you...
Case Study: The role of personal narratives and leadership metaphors in assessment, Lisa Rossetti
Tool: Mentoring walks, Lisa Rossetti11 Improving results through measuring 'return on investment'Philip E Sweet
Improving results through measuring RoI
Beyond belief
Leadership as development
Case Study: Provider and client benefits realization, Philip E Sweet
Tool: The diligent dozen, Philip E Sweet
About the authors
Index