Robert Kegan and Lisa Lahey, coauthors of How the Way We Talk Can Change the Way We Work, have been research and practice collaborators for twenty-five years. Kegan is the William and Miriam Meehan Professor in Adult Learning and Professional Development at Harvard University's Graduate School of Education. Lahey is the Associate Director of Harvard's Change Leadership Group and a founding principal of Minds at Work, a leadership-learning professional services firm.

Part One: Uncovering a Hidden Dynamic in the Challenge of Change
Chapter One. Re-conceiving the Challenge of Change

Chapter Two. Uncovering the Immunity to Change

Chapter Three. "We Never Had a Language For It": Engaging the Emotional Life of the Organization

Part Two: Overcoming the Immunity to Change in Organizations, Individuals, and Teams
Chapter Four. Overcoming the Group-Wide Immunity to Change

Chapter Five. Overcoming an Individual's Immunity to Change: David Doesn't Delegate

Chapter Six. Overcoming an Individual's Immunity to Change: Cathy Can't Contain Herself

Chapter Seven. Overcoming Individual Immunities to Help a Team Succeed: The Case of Nascent Pharmaceuticals

Part Three: Over to You: Diagnosing and Overturning Immunities in Yourself and Your Organization
Chapter Eight: Unlocking Potential: The Necessary Ingredients

Chapter Nine: Diagnosing Your Own Immunity to Change

Chapter Ten: Overcoming Your Immunity to Change

Chapter Eleven: Surfacing Your Collective Immunity to Change

Conclusion: Growing Your Own: How to Lead So People Develop