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Chapter 2: What kind of industry? Structure, strategy and the nature of the hospitality industry
Chapter 3: A people business? Human resources in the hospitality sector
Chapter 4: Is your room alright? Accommodation management in hospitality
Chapter 5: Are you enjoying your meal? Food and beverage management in hospitality
Chapter 6: Would you like to join our customer loyalty programme? Marketing and consumption in hospitality
Chapter 7: Can I speak to whoever's in charge? The role of management in hospitality
Chapter 8: So you give degrees to waiters? Hospitality management education
Chapter 9: Conclusion: the proof of the pudding?
| Erscheinungsjahr: | 2015 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781446246955 |
| ISBN-10: | 1446246957 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wood, Roy C |
| Redaktion: | Wood, Roy C |
| Hersteller: | SAGE Publications Ltd |
| Maße: | 244 x 170 x 12 mm |
| Von/Mit: | Roy C Wood |
| Erscheinungsdatum: | 14.04.2015 |
| Gewicht: | 0,369 kg |
Chapter 2: What kind of industry? Structure, strategy and the nature of the hospitality industry
Chapter 3: A people business? Human resources in the hospitality sector
Chapter 4: Is your room alright? Accommodation management in hospitality
Chapter 5: Are you enjoying your meal? Food and beverage management in hospitality
Chapter 6: Would you like to join our customer loyalty programme? Marketing and consumption in hospitality
Chapter 7: Can I speak to whoever's in charge? The role of management in hospitality
Chapter 8: So you give degrees to waiters? Hospitality management education
Chapter 9: Conclusion: the proof of the pudding?
| Erscheinungsjahr: | 2015 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9781446246955 |
| ISBN-10: | 1446246957 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wood, Roy C |
| Redaktion: | Wood, Roy C |
| Hersteller: | SAGE Publications Ltd |
| Maße: | 244 x 170 x 12 mm |
| Von/Mit: | Roy C Wood |
| Erscheinungsdatum: | 14.04.2015 |
| Gewicht: | 0,369 kg |
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