Evaluation and Quality Development

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Sprache: Englisch

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Beschreibung

The topics of evaluation and quality management have, up until now, scarcely been linked to one another. This book contributes to the balancing of this deficit. It shows how the instrument of evaluation can be utilised, with a focus on quality development in non-profit organisations (NPO's). It is assumed that the equality of services rendered by non-profit organisations is measured first and foremost against the achievement of the outcomes that were originally planned. The optimisation of impacts is thus placed at the heart of the evaluation model developed. To this end, a set of evaluation guidelines is compiled, and the methodology for its application presented. The impact-oriented evaluation model put forward here can, in principle, be applied in all fields of activity and during all programme phases. It can also be used for the creation of monitoring systems.

Über den Autor

The Author: Reinhard Stockmann, Professor for Sociology, Director of the Center for Evaluation (CEval) at Saarland University; executive editorship of the German-language journal for evaluation and manager of the study course «Master of Evaluation».

Zusammenfassung

Exklusives Verkaufsrecht für: Gesamte Welt.

Inhaltsverzeichnis

Contents: Comparison of the concepts of quality management and evaluation - Elaboration of a theoretical impact-based conception of evaluation - Multidimensional assessment and quality model - Evaluation assessment criteria and quality criteria - Evaluation Methodology and Application - Evaluation guidelines - Application and assessment procedure - Evaluation methods - Social context of evaluation - Evaluation planning and implementation.

Details

Erscheinungsjahr:	2008
Genre:	Recht , Sozialwissenschaften , Soziologie , Wirtschaft
Rubrik:	Wissenschaften
Medium:	Taschenbuch
Inhalt:	Kartoniert / Broschiert
ISBN-13:	9783631576939
ISBN-10:	3631576935
Sprache:	Englisch
Herstellernummer:	57693
Einband:	Kartoniert / Broschiert
Autor:	Stockmann, Reinhard
Auflage:	1. Auflage
Hersteller:	Peter Lang Peter Lang GmbH, Internationaler Verlag der Wissenschaften
Verantwortliche Person für die EU:	Lang, Peter GmbH, Gontardstr. 11, D-10178 Berlin, r.boehm-korff@peterlang.com
Maße:	210 x 148 x 20 mm
Von/Mit:	Reinhard Stockmann
Erscheinungsdatum:	12.06.2008
Gewicht:	0,471 kg