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Beschreibung
Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment.

This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM.

You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.
Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment.

This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM.

You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.
Details
Erscheinungsjahr: 2023
Fachbereich: Allgemeines
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781447826613
ISBN-10: 1447826612
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Haque, Enamul
Hersteller: Lulu.com
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 11 mm
Von/Mit: Enamul Haque
Erscheinungsdatum: 24.02.2023
Gewicht: 0,276 kg
Artikel-ID: 126683890

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