John Gattorna and Deborah Ellis are long-term collaborators on the design and management of enterprise supply chains. Dr John Gattorna has been one of the most influential voices in the development of the modern supply chain. His long-held vision of the supply chain as the central nervous system of an organisation and as a major source of competitive advantage if done well has inspired both supply chain professionals and [...] support this vision, he has led the development of frameworks and tools to guide design using customers as the sole frame-of-reference, thus ensuring precise alignment between enterprise supply chains and the markets/customers they [...] 2018 John was awarded the Council of Supply Chain Management (CSCMP) Distinguished Service Award for his contribution to the profession, and in the same year was inducted into the CSCMP Hall of Fame.Deborah Ellis has consulted with leading companies for over 20 years on logistics and supply chain strategy. Like John Gattorna, the emphasis of her work has been on developing tailored supply chains that generate market advantage. She has worked with him, and partnered with clients, to apply, refine and extend the frameworks and methodologies that simplify the supply chain task, while generating value for the customer and the [...] 2017 they have together presented the Global Supply Chain Thought Leadership Retreat Series for senior supply chain executives in the Asia Pacific, South Africa and Europe. These by-invitation-only events have been very well received, and this book has evolved from the research and discussions associated with those events.

Praise for Dynamic Supply Chains

A word about the title: Time for a reality check and a leap of faith

Foreword

Preface: The power of reading and ‘thought leadership’

Author’s acknowledgements

Publisher’s acknowledgements

Introduction: Starting with the end in mind

Part 1: Developing supply chain strategy

Ch. 1 Coping with market volatility: the ‘new normal’

Making the case for a new paradigm in supply chain design

Ch. 2 Customer conversations: looking from the ‘outside-in’

How to reduce complexity and associated costs

Ch. 3 Designing supply chain strategies

How to formulate strategies that reduce cost and improve service

Ch. 4 Internal cultural capability

How to align internal capabilities to propel multiple supply chains

Ch. 5 Leading from the front

How to revolutionise supply chain performance through inspired leadership

Ch. 6 Designing responsive organization structures

How to get your people working together, and focused on customers

Part 2: Configuring supply chains to maximize performance

Ch. 7 Collaborative supply chains: demand-side

How to nurture the relationships cherished by truly ‘collaborative’ customers

Ch. 8 Lean supply chains: demand-side

How to routinely deliver lowest cost outcomes for customers

Ch. 9 Agile supply chains: demand-side

How to design and deliver capacity for a fast response

Ch. 10 Campaign supply chains: demand-side

How to deliver-in-full-on-time, every time, to project sites

Ch. 11 Fully Flexible supply chains: demand-side

How to design for major unexpected disruptions

Ch. 12 Supplier conversations: supply-side

How to give the supply-side better customer visibility

Ch. 13 ‘Hybrid’ supply chains

How to bring the demand-side and supply-side together

Part 3: Executing supply chain management

Ch. 14 New outsourcing business models that drive value

How to turbo-charge supply chain operations

Ch. 15 Service sector supply chains

How to apply proven supply chain principles in the service sector

Ch. 16 The new world order

How to set your Agenda for the decade ahead

Ch. 17 Joining the dots to create dynamic institutions

How to move from an operations mindset to full ‘business transformation’

Afterword: Ending with the future in mind

Endnotes

Selected bibliography

A word about the author

Index