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This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.
This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.
Prof. Dr. Bernd W. Wirtz holds the Chair of Information and Communication Management at the German University of Administrative Sciences Speyer, Germany.
Part I: Concept and Strategy of Digital Government.- 1. Introduction.- 2. The Information Society and Digital Government.- 3. The Concept and Strategy of Digital Government.- 4. Digital Transformation and Digital Organization.- Part II: Technology, Smart City and Digital Government Models.- 5. Digital Government Technology.- 6. Artificial Intelligence, Big Data, Cloud Computing, and Internet of Things.- 7. Social Media and Public Disinformation.- 8. Smart City.- 9. Digital Government Business Models.- Part III: Digital Government Services, Channels and Implementation.- 10. User-Driven Digital Government.- 11. Digital Government Services.- 12. Multichannel E-Service Delivery.- 13. Success Factors of Digital Government.- 14. Digital Government Implementation.- Part IV: Digital Government Cases and Outlook.- 15. Digital Government Case Studies.- 16. Digital Government Outlook.
| Erscheinungsjahr: | 2023 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Recht, Sozialwissenschaften, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: |
xii
512 S. 1 s/w Illustr. 512 p. 1 illus. |
| ISBN-13: | 9783031130885 |
| ISBN-10: | 303113088X |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wirtz, Bernd W. |
| Auflage: | 1st edition 2022 |
| Hersteller: | Springer International Publishing |
| Verantwortliche Person für die EU: | Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com |
| Maße: | 235 x 155 x 29 mm |
| Von/Mit: | Bernd W. Wirtz |
| Erscheinungsdatum: | 09.10.2023 |
| Gewicht: | 0,785 kg |
Prof. Dr. Bernd W. Wirtz holds the Chair of Information and Communication Management at the German University of Administrative Sciences Speyer, Germany.
Part I: Concept and Strategy of Digital Government.- 1. Introduction.- 2. The Information Society and Digital Government.- 3. The Concept and Strategy of Digital Government.- 4. Digital Transformation and Digital Organization.- Part II: Technology, Smart City and Digital Government Models.- 5. Digital Government Technology.- 6. Artificial Intelligence, Big Data, Cloud Computing, and Internet of Things.- 7. Social Media and Public Disinformation.- 8. Smart City.- 9. Digital Government Business Models.- Part III: Digital Government Services, Channels and Implementation.- 10. User-Driven Digital Government.- 11. Digital Government Services.- 12. Multichannel E-Service Delivery.- 13. Success Factors of Digital Government.- 14. Digital Government Implementation.- Part IV: Digital Government Cases and Outlook.- 15. Digital Government Case Studies.- 16. Digital Government Outlook.
| Erscheinungsjahr: | 2023 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Recht, Sozialwissenschaften, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: |
xii
512 S. 1 s/w Illustr. 512 p. 1 illus. |
| ISBN-13: | 9783031130885 |
| ISBN-10: | 303113088X |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wirtz, Bernd W. |
| Auflage: | 1st edition 2022 |
| Hersteller: | Springer International Publishing |
| Verantwortliche Person für die EU: | Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com |
| Maße: | 235 x 155 x 29 mm |
| Von/Mit: | Bernd W. Wirtz |
| Erscheinungsdatum: | 09.10.2023 |
| Gewicht: | 0,785 kg |
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