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Beschreibung
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Details
Erscheinungsjahr: 2000
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780140277821
ISBN-10: 014027782X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Stone, Douglas
Patton, Bruce
Heen, Sheila
Hersteller: Penguin Books UK
Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de
Maße: 199 x 131 x 22 mm
Von/Mit: Douglas Stone (u. a.)
Erscheinungsdatum: 25.05.2000
Gewicht: 0,188 kg
Artikel-ID: 106578576

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