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Cover: 9781684812592 | Adaptive Listening | Maegan Stephens (u. a.) | Taschenbuch | 2024
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Adaptive Listening
How to Cultivate Trust and Traction in the Workplace
Taschenbuch von Maegan Stephens (u. a.)
Sprache: Englisch

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Beschreibung
Adaptive Listening is for those wanting to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, the authors introduce a new model for listening.
Adaptive Listening is for those wanting to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, the authors introduce a new model for listening.
Über den Autor
Nicole Lowenbraun is a communication nerd who uses her unique speech-language pathology background—and decades of business acumen—to help clients excel in speaking, writing, and listening. With a Master’s in Communication Disorders, Nicole is passionate about fostering more inclusive communication in the workplace. She’s a content director at Duarte, Inc., and the proud co-creator of Adaptive Listening—the new gold standard for listening in the workplace.
Inhaltsverzeichnis
Table of Contents

    Foreword: A Note from Nancy Duarte: How Adaptive Listening Changed My Life
  • Chapter 1: There’s a Better Way to Listen at Work
    • Paying Attention Isn’t Enough
    • Even Active Listening Falls Short
    • It’s Time for Adaptive Listening
    • Become an Adaptive Listener


    Part 1: Know How You Listen

    • Chapter 2: Uncover Your S.A.I.D. Listening Style
      • People Don’t Listen the Same Way
      • The Four S.A.I.D. Listening Styles
      • Build Your Listening Awareness
      • Chapter 3: Support S.A.I.D. Listening Style
        • Support Listener Characteristics
        • Support Listener Cautions
        • Appreciating Support Listeners
        • Chapter 4: Advance S.A.I.D. Listening Style
          • Advance Listener Characteristics
          • Advance Listener Cautions
          • Appreciating Advance Listeners
          • Chapter 5: Immerse S.A.I.D. Listening Style
            • Immerse Listener Characteristics
            • Immerse Listener Cautions
            • Appreciating Immerse Listeners
            • Chapter 6: Discern S.A.I.D. Listening Style
              • Discern Listener Characteristics
              • Discern Listener Cautions
              • Appreciating Discern Listeners
              • Chapter 7: Focus Your Listening L.E.N.S.
                • Focus Your L.E.N.S.
                • Listener: The “L” in L.E.N.S.
                • Environment: The “E” in L.E.N.S.
                • News: The “N” in L.E.N.S.
                • Speaker: The “S” in L.E.N.S.
                • The Cumulative L.E.N.S. Effect


                Part 2: Know How Others Need You to Listen

                • Chapter 8: Meet the S.A.I.D Listening Goals
                  • The S.A.I.D. Listening Goals
                  • Take on the Burden
                  • Chapter 9: Adapt to Support
                    • Reading Emotions in the Workplace
                      How to Validate Emotions
                      Adapt in Common Support Situations
                      Adapt in Complex Support Situations
                      Be Brave and Bring Warmth
                    • Chapter 10: Adapt to Advance
                      • Adapt in Common Advance Situations
                      • Adapt in Complex Advance Situations
                      • Be Brave and Take the Leap
                      • Chapter 11: Adapt to Immerse
                        • Adapt in Common Immerse Situations
                        • Adapt in Complex Immerse Situations
                        • Be Brave and Stay Present
                        • Chapter 12: Adapt to Discern
                          • Adapt in Common Discern Situations
                          • Adapt in Complex Discern Situations
                          • Be Brave and Shine the Light
                          • Chapter 13: Embrace an Adaptive Listening Culture
                            • Adapt, Reflect, Adapt Again
                            • Influence the Way Others Listen
                            • Improve Your Listening Tolerance
                            • Duarte, Inc: An Adaptive Listening Case Study

                            Closing

                            References

                            Index

                            Acknowledgments

                            About the Authors

Details
Erscheinungsjahr: 2024
Fachbereich: Wirtschaftsratgeber
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781684812592
ISBN-10: 1684812593
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Stephens, Maegan
Lowenbraun, Nicole
Hersteller: Yellow Pear Press
Maße: 231 x 155 x 24 mm
Von/Mit: Maegan Stephens (u. a.)
Erscheinungsdatum: 28.03.2024
Gewicht: 0,446 kg
Artikel-ID: 126557329
Über den Autor
Nicole Lowenbraun is a communication nerd who uses her unique speech-language pathology background—and decades of business acumen—to help clients excel in speaking, writing, and listening. With a Master’s in Communication Disorders, Nicole is passionate about fostering more inclusive communication in the workplace. She’s a content director at Duarte, Inc., and the proud co-creator of Adaptive Listening—the new gold standard for listening in the workplace.
Inhaltsverzeichnis
Table of Contents

    Foreword: A Note from Nancy Duarte: How Adaptive Listening Changed My Life
  • Chapter 1: There’s a Better Way to Listen at Work
    • Paying Attention Isn’t Enough
    • Even Active Listening Falls Short
    • It’s Time for Adaptive Listening
    • Become an Adaptive Listener


    Part 1: Know How You Listen

    • Chapter 2: Uncover Your S.A.I.D. Listening Style
      • People Don’t Listen the Same Way
      • The Four S.A.I.D. Listening Styles
      • Build Your Listening Awareness
      • Chapter 3: Support S.A.I.D. Listening Style
        • Support Listener Characteristics
        • Support Listener Cautions
        • Appreciating Support Listeners
        • Chapter 4: Advance S.A.I.D. Listening Style
          • Advance Listener Characteristics
          • Advance Listener Cautions
          • Appreciating Advance Listeners
          • Chapter 5: Immerse S.A.I.D. Listening Style
            • Immerse Listener Characteristics
            • Immerse Listener Cautions
            • Appreciating Immerse Listeners
            • Chapter 6: Discern S.A.I.D. Listening Style
              • Discern Listener Characteristics
              • Discern Listener Cautions
              • Appreciating Discern Listeners
              • Chapter 7: Focus Your Listening L.E.N.S.
                • Focus Your L.E.N.S.
                • Listener: The “L” in L.E.N.S.
                • Environment: The “E” in L.E.N.S.
                • News: The “N” in L.E.N.S.
                • Speaker: The “S” in L.E.N.S.
                • The Cumulative L.E.N.S. Effect


                Part 2: Know How Others Need You to Listen

                • Chapter 8: Meet the S.A.I.D Listening Goals
                  • The S.A.I.D. Listening Goals
                  • Take on the Burden
                  • Chapter 9: Adapt to Support
                    • Reading Emotions in the Workplace
                      How to Validate Emotions
                      Adapt in Common Support Situations
                      Adapt in Complex Support Situations
                      Be Brave and Bring Warmth
                    • Chapter 10: Adapt to Advance
                      • Adapt in Common Advance Situations
                      • Adapt in Complex Advance Situations
                      • Be Brave and Take the Leap
                      • Chapter 11: Adapt to Immerse
                        • Adapt in Common Immerse Situations
                        • Adapt in Complex Immerse Situations
                        • Be Brave and Stay Present
                        • Chapter 12: Adapt to Discern
                          • Adapt in Common Discern Situations
                          • Adapt in Complex Discern Situations
                          • Be Brave and Shine the Light
                          • Chapter 13: Embrace an Adaptive Listening Culture
                            • Adapt, Reflect, Adapt Again
                            • Influence the Way Others Listen
                            • Improve Your Listening Tolerance
                            • Duarte, Inc: An Adaptive Listening Case Study

                            Closing

                            References

                            Index

                            Acknowledgments

                            About the Authors

Details
Erscheinungsjahr: 2024
Fachbereich: Wirtschaftsratgeber
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781684812592
ISBN-10: 1684812593
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Stephens, Maegan
Lowenbraun, Nicole
Hersteller: Yellow Pear Press
Maße: 231 x 155 x 24 mm
Von/Mit: Maegan Stephens (u. a.)
Erscheinungsdatum: 28.03.2024
Gewicht: 0,446 kg
Artikel-ID: 126557329
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