Gladeana McMahon is Fellow and Chair of the Association for Coaching, UK. Her publications include Achieving Excellence in Your Coaching Practice and Essential Skills for Setting up a Counselling or Psychotherapy Practice. Gladeana was listed as one of the UK's 'top ten coaches' in the Independent on Sunday

Anne Archer develops leadership and change capability in organisations in both the public and the private sector. She also facilitates coach training programmes, open and in-house, and provides 1:1 and group supervision. Anne works with leaders and coaches across the globe. She is Editor of the Association for Coaching bulletin and is a member of the ICF

Part I: Confidence Building. Dickers, A Strengths and Skills Exercise. Dunbar, Achieving an Outcome by Exploring Metaphors. Swinburne, Acting Positively in Difficult Situations. Swinburne, Building General Confidence and Self-Esteem. McGeever, Celebration and Reward. McMahon, Coping Imagery. Dunbar, Creating a Stronger Feeling of Confidence (Or Any Other Positive Feeling or Resource) Using Clean Language. Melrose, Hold up A Mirror and The Client will Do The Rest. Shola Arewa, Moving Beyond Comfort Zones. McGeever, Power Music. McMahon, Rescue Remedy Breathing Exercise. McMahon, The Stand-Back Strategy. McMahon, The Step-Up Technique. Warner, Transition to a New Level of Responsibility. O'Connor, Unblocking Resistance or Fear. Part II: Developing as a Coach. Archer, Adding to the Data - Feelings. Cusack, Bringing Yourself into the Room. Melrose, Help your Client to Learn for Themselves, Not Doing The Work Yourself. Cooper, Managing and Maximizing Relationship with a Third Party Sponsor. Stevens, Managing Yourself During a Coaching Session. McGeever, Pre-Coaching Ritual. Campbell, Redefining the Meaning of Feedback and Creating a Unique Feedback Pattern. Cusack, Rusty or Out of Practice. Melrose, Sometimes Coping is as Good as It Gets. Shola Arewa, Three-Part Breathing Exercise. Part III: Developing Specific Skills and Strategies. Hicks, Attitude Awareness - Impact and Influencing. Warner, Building a High Performing Team. Stevens, Coaching for Confidence in Delivering Presentations. Hicks, Confidence Building with Body Language. Hicks, Creating an Impact at Work - Appearance. McGeever, Decisions by Intuition. Campbell, Enriching a Leader's Influencing Style Through a Deepening Understanding of Their Impact on Others. Swinburne, Handling Poor Performance / Unacceptable Behaviour. Hicks, Impact - Voice. Grimley, Multi-Level Modeling. Hogbin-Mills, Success Role Modeling. Gorce-Bourge, The Frame Game. Grimley, The Swish Model. McMahon, Time Projection Imagery. Part IV: Focusing on the Future. Dunbar, Action Planning. Hogbin- Mills, Career Choice. Hogbin-Mills, Career Visioning. Champion, Future Vision. Grimley, New Behaviour Generator. Dickers, Visualizing Future Goals. Part V: Group Coaching. Adams, Box Process. Adams, Disruptive Thinking / Disruptive Marketing. Adams, Issue Processing. Archer, Leading As A Team. Adams, More / Less / Stop. Adams, Unlocking Creativity. Part VI: Problem Solving and Creativity. Dunbar, Finding your Niche (Using Clean Language). Hogbin-Mills, Job Decision Making. Cusack, Letting them Draw their Own Conclusions. Champion, Mind Mapping for Insight and Problem Solving Based on the Work of Tony Buzan. Warner, Well-Formed Outcomes. Part VII: Relationships. Gorce-Bourge, I'm Right - You're Wrong. O'Connor, Influencing Strategy: Stepping into the Other Person's Shoes. Grimley, The Meta Mirror. Hicks, The Meta Mirror. Gorce-Bourge, The Rope Game. Swinburne, Understanding Difference in Communication / Influencing Styles. Part VIII: Self-awareness. Tod, A Life of Choice? Dickers, Articulating own Goals, Developing Goal-Setting Strategies. Hogbin-Mills, Career MOT. Hogbin-Mills, Career Reputation. Stevens, Coaching Glass Ceiling Clients. Campbell, Coordinated Management of Meaning. Dickers, Developing Independent Skills. Gorce-Bourge, Feed Back or Fight Back. Archer, Finding what Makes you Tick at Work. Champion, Force Field Analysis For Organizations and Individuals in Transition. Warner, Foxy Donkey Guide to Organizational Politics. Stevens, From Manager to Leader: The Transition Struggle. Swinburne, Identifying Work-Based Skills. Tod, Improving Performance by Accessing Emotions. Shola Arewa, Journal Writing. Dunbar, Noticing and Paying Attention to Metaphors. Melrose, People Will Not Change Unless They Want To - Locate the Desire to Change First. McGeever, Question of the Week. Cooper, Raising Awareness at the Start of a Coaching Relationship - Using 360-Degree Feedback. Champion, Stakeholder Mapping for Success and Influence. Campbell, The Daisy Model: A Framework to Generate a Vision of Who the Coachee Strives to be as A Successful Professional. Grimley, The Meta Model. O'Connor, Try an Experiment: What Happens When you Try. Cooper, Understanding how Life Previous Life Experiences Have an Impact on the Client and the Connection to the Behavioural Patterns They Demonstrate. O'Connor, Using Metaphor to Unlock your Thinking. O'Connor, Using Words to Connect with Thoughts and Feelings. Stevens, When a Client or Coach gets Stuck. Swinburne, Work / Life Balance: Changing Life Habits. Part IX: When a Client Gets Stuck. Dickers, Being Stuck is Part of the Creative Process. Shola Arewa, Get Out of Your Head and into Your Body. Cooper, Helping a Coachee become 'Unstuck'. Shola Arewa, Recognize and Release Fear. Cusack, Reframing. Tod, Stuck. Champion, The Art of Reflective Practice. Gorce-Bourge, The Ball (Part 1) and the Mud (Part 2). Melrose, The Presenting Issue Isn't Always the Real Issue. Cusack, Unsticking the Stuckness. Cooper, When a Client is Stuck.