Foreword by Dave West xiii
Foreword by Henri Lipmanowicz xvii
Acknowledgments xix
About the Authors xxi

Chapter 1: Getting Started 1
Purpose of This Book 4
Do You Need This Book? 5
How This Book Is Organized 6
No Time to Lose: Off You Go! 8

Chapter 2: First Aid Kit 11

Part I: (Zombie) Scrum 13

Chapter 3: A Primer on Zombie Scrum 15
The State of Scrum 17
Zombie Scrum 18
Is There Hope for Zombie Scrum? 24
Experiment: Diagnose Your Team Together 25
Now What? 29

Chapter 4: The Purpose of Scrum 31
It's All about Complex Adaptive Problems 32
Problems 33
Complex, Adaptive Problems 34
Complexity, Uncertainty, and Risk 35
Empiricism and Process Control Theory 36
Empiricism and the Scrum Framework 37
What the Scrum Framework Makes Possible 38
Scrum: An Evolving Set of Minimal Boundaries to Work Empirically 39
Zombie Scrum and the Efficiency Mindset 40
What about Simple Problems? 42
Now What? 44

Part II: Build What Stakeholders Need 45

Chapter 5: Symptoms and Causes 47
Why Bother Involving Stakeholders? 49
Who Are the Stakeholders, Actually? 50
Why Are We Not Involving Stakeholders? 52
Healthy Scrum 68
Now What? 71

Chapter 6: Experiments 73
Experiments: Getting to Know Your Stakeholders 74
Experiments: Involving Stakeholders in Product Development 81
Experiments: Keeping Your Focus on What Is Valuable 88
Now What? 96

Part III: Ship It Fast 97

Chapter 7: Symptoms and Causes 99
The Benefits of Shipping Fast 102
The Bottom Line: Not Shipping Fast Is a Sign of Zombie Scrum 105
Healthy Scrum 116
Now What? 121

Chapter 8: Experiments 123
Experiments to Create Transparency and Urgency 124
Experiments for Starting Shipping More Often 131
Experiments for Optimizing Flow 141
Now What? 150

Part IV: Improve Continuously 153

Chapter 9: Symptoms and Causes 155
Why Bother Improving Continuously? 157
Why Are We Not Improving Continuously? 163
Healthy Scrum 179
Now What? 182

Chapter 10: Experiments 183
Experiments for Encouraging Deep Learning 183
Experiments for Making Improvements Tangible 190
Experiments for Gathering New Information 195
Experiments to Create a Learning Environment 200
Now What? 204

Part V: Self-Organize 205

Chapter 11: Symptoms and Causes 207
Why Bother Self-Organizing? 209
Why Are We Not Self-Organizing? 217
Healthy Scrum: What Self-Organization Looks Like 234
Now What? 238

Chapter 12: Experiments 239
Experiments to Increase Autonomy 239
Experiments to Encourage Self-Organization 246
Experiments to Promote Self-Alignment 254
Find Local Solutions 259
Now What? 263

Chapter 13: The Road to Recovery 265
A Global Movement 266
What If Nothing Helps? 267
More Resources 268
Closing Words 268

Index 271