Chapter - 00: Introduction; Section - ONE: First things first: The Ten Essential Survival Strategies for Keeping Cool in the Heat of Battle; Chapter - 01: Essential Survival Strategy 1: Communicate Extra Calmly and Clearly; Chapter - 02: Essential Survival Strategy 2: Keep Things Real and in Perspective; Chapter - 03: Essential Survival Strategy 3: Don't Feel Pressured into Acting too Soon; Chapter - 04: Essential Survival Strategy 4: Stop Feeling there are No Choices; Chapter - 05: Essential Survival Strategy 5: Don't Let the 'Enemy' Dwell on your Mind; Chapter - 06: Essential Survival Strategy 6: Don't Let the 'Enemy' Pull your Strings; Chapter - 07: Essential Survival Strategy 7: Don't Automatically Believe Other People; Chapter - 08: Essential Survival Strategy 8: Don't Let the Past Block your Future; Chapter - 09: Essential Survival Strategy 9: Don't Take it Personally - Take it 'Behaviourally' Instead; Chapter - 10: Essential Survival Strategy 10: Look After Yourself; Section - TWO: The Fifteen Toughest Types of 'Enemy' with Survive and Thrive Strategies; Chapter - 11: Type 1: People Who Bully; Chapter - 12: Type 2: People Who Put their own Needs First; Chapter - 13: Type 3: People Who are Hard to Connect With; Chapter - 14: Type 4: People Who are Out of their Depth; Chapter - 15: Type 5: People Who Meddle; Chapter - 16: Type 6: People Who are Fickle; Chapter - 17: Type 7: People Who are Unlike Me; Chapter - 18: Type 8: People Who are Like Me; Chapter - 19: Type 9: People Who are Close to Me; Chapter - 20: Type 10: Me Myself; Chapter - 21: Type 11: Everybody Else; Chapter - 22: Type 12: People Who Regard Me as a Type, Not a Person; Chapter - 23: Type 13: People Who 'Change' Me; Chapter - 24: Type 14: People Who Bring out the Rescuer in Me; Chapter - 25: Type 15: People Who Bring out the Rebel in Me, the Worst in Me; Section - THREE: Getting New Information for New Ways of Moving Forward; Chapter - 26: Top Tips For Information Gathering; Chapter - 27: Information Questionnaire; Section - FOUR: Get Planning to Transform your 'Enemy' Situation Calmly; Chapter - 28: Getting your Goal Plan Ready; Chapter - 29: Making your Goal Plan Happen and Getting What you Want; Chapter - 30: Thinking the Unthinkable