HENRIK HORN ANDERSEN is one of the best facilitators in Denmark and the co-author of Facilitation: Create Results Through Involvement. He is an advisor for international companies and has extensive experience facilitating c-suite seminars, as well as training sessions and large-scale seminars. Henrik has a creative drive in his approach to facilitation, and always plays with new formats and ideas to support the purpose of the session. This makes him a front-runner in the field of facilitation.

IBEN NELSON is a learning expert. She has been working heavily within the field of learning and facilitation, training internal consultants as well as clients. With a passion to help professionals learn and grow, she has a practical approach to learning and enjoys the steep learning curve combining new inspiration with practical training.

KÅRE RONEX has a deep subject matter expertise within the facilitation field, helping Implement build their virtual facilitation platform as well as their clients. In the first four months of 2020 Kåre has trained more than 5,000 people in virtual facilitation, and has driven a large number of virtual sessions. He has extensive practical experience in this field working with international companies from various industries.

Foreword vii

Introduction 1

Part I The Core of Virtual Facilitation 11

1 An Introduction to Facilitating Sessions 13

2 Going Virtual with Your Session 27

3 The Virtual Facilitator 47

4 The Tech Setup (General) 61

5 Wrapping Up the Before Part 79

Part II Before - Designing for Effect 83

6 Designing Virtual Meetings and Workshops with Engagement and Effect 85

7 Purpose 93

8 Participants 101

9 Platform 107

10 Process 115

11 Partners 131

12 Planning the Session 139

13 Wrapping Up the Before Part 153

Part III During - Running a Good Virtual Meeting 157

14 Be On Top 159

15 Engage the Participants 171

16 Manage the Energy 185

17 Create Clarity 199

18 Connect the Dots 209

19 Wrapping Up the During Part 217

Part IV After - Start Implementing 221

20 Feedback and Evaluation 223

21 Follow Up 237

22 Wrapping Up of Part IV 247

Part V Deep Dives Into Specific Virtual Formats 249

23 Virtual (Recurring) Meetings 251

24 Hybrid Meetings 263

25 Virtual Workshops 271

26 Virtual Training 285

27 Virtual Large-Scale Events 301

28 The Final Word 319

About the Authors 323

Acknowledgements 327

Index 329