Part Two: Flexible demand 5. What is flexible demand; what demand is flexible? 6. Who are the customers with flexible demand, and how to find them? 7. How can flexible demand be aggregated and delivered to scale? 8. Electric vehicles: The ultimate flexible demand 9. Load flexibility: Market potential and opportunities in the US 10. Demand response in the US wholesale markets: Recent trends, new models and forecasts 11. What's limiting flexible demand from playing a bigger role in the US organized markets? The PJM experience

Part Three: Coupling flexible demand to variable generation 12. Valuing consumer flexibility in electricity market design 13. Variable renewables and demand flexibility: Day-ahead versus intra-day valuation 14. The value of flexibility in Australia's national electricity market 15. Demand flexibility and what it can contribute in Germany 16. Industrial demand flexibility: A German case study

Part Four: Implementation, business models, enabling technologies, policies, regulation 17. Market design and regulation to encourage demand aggregation and participation in European wholesale markets 18. Do time-of-use tariffs make residential demand more flexible? Evidence from Victoria, Australia 19. Empowering consumers to deliver flexible demand 20. Markets for flexibility: Product definition, market design and regulation 21. Energy communities and flexible demand 22. Flexible demand: What's in it for the customer?