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Understanding Human Communication
Taschenbuch von Athena Du Pre (u. a.)
Sprache: Englisch

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Über den Autor
Ronald B. Adler is Professor of Communication, Emeritus, at Santa Barbara City College.

George Rodman is Professor in the Department of Television, Radio and Emerging Media at Brooklyn College, City University of New York.

Athena du Pré is Distinguished University Professor of Communication at the University of West Florida.

Barbara Cook Overton has a doctorate in health communication from Louisiana State University and a Master of Fine Arts in media production from the University of New Orleans.
Inhaltsverzeichnis
  • CONTENTS

  • Preface

  • Acknowledgements

  • About the Authors

  • Part 1: Fundamentals of Human Communication

  • Chapter 1: Communication: What and Why

  • 1.1 Characteristics of Communication

  • Defining Communication

  • Transactional Model of Communication

  • 1.2 Types of Communication

  • Intrapersonal Communication

  • Dyadic Communication

  • Interpersonal Communication

  • Small-Group Communication

  • Organizational Communication

  • Public Communication

  • Mass Communication

  • Social Media Communication

  • 1.3 Communication Competence

  • There's No "Ideal" Way to Communicate

  • Competence Is Situational

  • Competence Is Relational

  • Competent Communicators Are Empathic

  • Competence Can Be Learned

  • Competence Requires Effort

  • Competent Communicators Self-Monitor

  • Competent Communicators Are Committed

  • 1.4 Misconceptions About Communication

  • Myth: Communication Requires Complete Understanding

  • Myth: Communication Can Solve All Problems

  • Myth: Communication Is Good

  • Myth: Meanings Are in Words

  • Myth: Communication Is Simple

  • Myth: More Communication Is Always Better

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Communication Strategies: Maintaining a Healthy Relationship with Social Media

  • Understanding Your Communication: What Type of Communicator Are You?

  • Figures

  • Figure 1.1 Transactional Model of Communication

  • Chapter 2: Communicating with Social Media

  • 2.1 The Roles of Social and Mass Media

  • Characteristics of Social Media

  • Social Media Uses and Gratifications

  • Masspersonal Communication

  • 2.2 Mediated Versus Face-to-Face Communication

  • Message Richness

  • Synchronicity

  • Permanence

  • 2.3 Benefits and Drawbacks of Social Media

  • Benefits of Social Media

  • Drawbacks of Social Media

  • 2.4 Influences on Mediated Communication

  • Gender

  • Age

  • 2.5 Communicating Competently with Social Media

  • Maintaining Positive Relationships

  • Protecting Yourself

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: What Type of Social Media Communicator Are You?

  • Communication Strategies: Using LinkedIn for Career Success

  • Communication Strategies: Evaluating (Mis)information

  • Table and Figure

  • Table 2.1 Common Types of Social Media Content

  • Figure 2.1 Overlapping Boundaries Between Different Types of Media

  • Chapter 3: The Self, Perception, and Communication

  • 3.1 Communication and the Self

  • Self-Concept

  • Self-Esteem

  • Personality

  • Reflected Appraisal

  • Social Comparison

  • Self-Fulfilling Prophecies

  • 3.2 Perceiving Others

  • Selection

  • Organization

  • Interpretation

  • 3.3 Problematic Perceptual Tendencies

  • Categorizing People

  • Clinging to First Impressions

  • Paying More Attention to Negative Impressions than to Positive Ones

  • Judging Yourself More Charitably than You Judge Others

  • Overgeneralizing

  • Gravitating to the Familiar

  • 3.4 Perceptual Skill Builders

  • Emotional Intelligence

  • Perception Checking

  • 3.5 Communication and Identity Management

  • Public and Private Selves

  • Facework

  • Why Manage Identities?

  • Identity Management and Honesty

  • Characteristics of Identity Management

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Communication Strategies: Keeping It Real on Social Media

  • Communication Strategies: Ways to Reverse Self-Defeating Thinking

  • Communication Strategies: Focus on Individuality Rather than Stereotypes

  • Understanding Your Communication: How Emotionally Intelligent Are You?

  • Communication Strategies: Should You Humblebrag in Job Interviews?

  • Communication Strategies: Work Lessons from Undercover Boss

  • Figure

  • Figure 3.1 The Figure-Ground Principle

  • Chapter 4: Communication and Culture

  • 4.1 Understanding Cultures and Cocultures

  • Salience

  • In-Group and Out-Group

  • 4.2 How Cultural Values and Norms Shape Communication

  • Individualism and Collectivism

  • High and Low Cultural Context

  • Uncertainty Avoidance

  • Power Distance

  • Talk and Silence

  • 4.3 Cocultures' Influence on Communication

  • Intersectionality Theory

  • Race and Ethnicity

  • Sex and Gender

  • Religion

  • Disability

  • Political Viewpoints

  • Age/Generation

  • 4.4 Becoming an Effective Intercultural Communicator

  • Contact with a Diverse Array of People

  • Tolerance for Ambiguity

  • Open-Mindedness

  • Knowledge and Skill

  • Patience and Perseverance

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: How Much Do You Know About Other Cultures?

  • Communication Strategies: Talking About Race

  • Communication Strategies: Communicating Respectfully About Gender

  • Communication Strategies: Discussing Politics Responsibly on Social Media

  • Communication Strategies: Coping with Culture Shock

  • Tables

  • Table 4.1 Individualistic Versus Collectivistic Cultures

  • Table 4.2 High- and Low-Context Communication

  • Table 4.3 Differences Between Low and High Uncertainty Avoidance

  • Table 4.4 Differences Between Low and High Power Distance

  • Part 2: Communication Elements

  • Chapter 5: Language

  • 5.1 The Nature of Language

  • Language Is Symbolic

  • Words Have Varying Interpretations

  • Meaning Is Negotiated

  • Language Is Governed by Rules

  • 5.2 The Power of Language

  • Gender References

  • Names

  • Accents

  • Assertive and Collaborative Language

  • 5.3 Language and Misunderstandings

  • Abstract Language

  • Equivocal Language

  • Relative Words

  • Slang

  • Jargon

  • Euphemisms

  • 5.4 Troublesome Language

  • Confusion About Facts, Inferences, and Opinions

  • Lies and Evasions

  • Emotive Language

  • Microaggressions

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: How Do You Use Language?

  • Communication Strategies: Balancing Assertive and Collaborative Language

  • Communication Strategies: Expressing Yourself Clearly

  • Communication Strategies: Distinguishing Between Facts and Opinions

  • Communication Strategies: Engaging in Microresistance

  • Figure

  • Figure 5.1 Triangle of Meaning

  • Chapter 6: Listening

  • 6.1 The Value of Listening

  • 6.2 Misconceptions About Listening

  • Myth: Listening and Hearing Are the Same Thing

  • Myth: Listening Is a Natural Process

  • Myth: All Listeners Receive the Same Message

  • Myth: People Have One Listening "Style"

  • Myth: Women are More Supportive Listeners Than Men

  • Myth: The Majority of Listening Happens Offline

  • 6.3 Overcoming Challenges to Effective Listening

  • Message Overload

  • Noise

  • Cultural Differences

  • 6.4 Faulty Listening Habits

  • Pretending to Listen

  • Tuning In and Out

  • Missing the Underlying Point

  • Dividing Attention

  • Being Self-Centered

  • Talking More than Listening

  • Avoiding the Issue

  • Being Defensive

  • 6.5 Listening to Connect and Support

  • Allow Enough Time

  • Be Sensitive to Personal and Situational Factors

  • Ask Questions

  • Listen for Unexpressed Thoughts and Feelings

  • Encourage Further Comments

  • Reflect Back the Speaker's Thoughts

  • Consider the Pros and Cons When Analyzing

  • Reserve Judgment, Except in Rare Cases

  • Think Twice Before Offering Advice or Solutions

  • Offer Comfort, If Appropriate

  • 6.6 Listening to Learn, Analyze, and Critique

  • Task-Oriented Listening

  • Analytical Listening

  • Critical Listening

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: What Are Your Listening Strengths?

  • Communication Strategies: Listening in a Virtual Space

  • Communication Strategies: Active Listening

  • Communication Strategies: When Is a Question Not a...
Details
Erscheinungsjahr: 2023
Fachbereich: Kommunikationswissenschaften
Genre: Medienwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780197615638
ISBN-10: 0197615635
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Du Pre, Athena
Cook Overton, Barbara
Rodman, George
B. Adler, Ronald
Hersteller: Oxford University Press Inc
Maße: 254 x 205 x 20 mm
Von/Mit: Athena Du Pre (u. a.)
Erscheinungsdatum: 10.07.2023
Gewicht: 0,948 kg
Artikel-ID: 126673576
Über den Autor
Ronald B. Adler is Professor of Communication, Emeritus, at Santa Barbara City College.

George Rodman is Professor in the Department of Television, Radio and Emerging Media at Brooklyn College, City University of New York.

Athena du Pré is Distinguished University Professor of Communication at the University of West Florida.

Barbara Cook Overton has a doctorate in health communication from Louisiana State University and a Master of Fine Arts in media production from the University of New Orleans.
Inhaltsverzeichnis
  • CONTENTS

  • Preface

  • Acknowledgements

  • About the Authors

  • Part 1: Fundamentals of Human Communication

  • Chapter 1: Communication: What and Why

  • 1.1 Characteristics of Communication

  • Defining Communication

  • Transactional Model of Communication

  • 1.2 Types of Communication

  • Intrapersonal Communication

  • Dyadic Communication

  • Interpersonal Communication

  • Small-Group Communication

  • Organizational Communication

  • Public Communication

  • Mass Communication

  • Social Media Communication

  • 1.3 Communication Competence

  • There's No "Ideal" Way to Communicate

  • Competence Is Situational

  • Competence Is Relational

  • Competent Communicators Are Empathic

  • Competence Can Be Learned

  • Competence Requires Effort

  • Competent Communicators Self-Monitor

  • Competent Communicators Are Committed

  • 1.4 Misconceptions About Communication

  • Myth: Communication Requires Complete Understanding

  • Myth: Communication Can Solve All Problems

  • Myth: Communication Is Good

  • Myth: Meanings Are in Words

  • Myth: Communication Is Simple

  • Myth: More Communication Is Always Better

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Communication Strategies: Maintaining a Healthy Relationship with Social Media

  • Understanding Your Communication: What Type of Communicator Are You?

  • Figures

  • Figure 1.1 Transactional Model of Communication

  • Chapter 2: Communicating with Social Media

  • 2.1 The Roles of Social and Mass Media

  • Characteristics of Social Media

  • Social Media Uses and Gratifications

  • Masspersonal Communication

  • 2.2 Mediated Versus Face-to-Face Communication

  • Message Richness

  • Synchronicity

  • Permanence

  • 2.3 Benefits and Drawbacks of Social Media

  • Benefits of Social Media

  • Drawbacks of Social Media

  • 2.4 Influences on Mediated Communication

  • Gender

  • Age

  • 2.5 Communicating Competently with Social Media

  • Maintaining Positive Relationships

  • Protecting Yourself

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: What Type of Social Media Communicator Are You?

  • Communication Strategies: Using LinkedIn for Career Success

  • Communication Strategies: Evaluating (Mis)information

  • Table and Figure

  • Table 2.1 Common Types of Social Media Content

  • Figure 2.1 Overlapping Boundaries Between Different Types of Media

  • Chapter 3: The Self, Perception, and Communication

  • 3.1 Communication and the Self

  • Self-Concept

  • Self-Esteem

  • Personality

  • Reflected Appraisal

  • Social Comparison

  • Self-Fulfilling Prophecies

  • 3.2 Perceiving Others

  • Selection

  • Organization

  • Interpretation

  • 3.3 Problematic Perceptual Tendencies

  • Categorizing People

  • Clinging to First Impressions

  • Paying More Attention to Negative Impressions than to Positive Ones

  • Judging Yourself More Charitably than You Judge Others

  • Overgeneralizing

  • Gravitating to the Familiar

  • 3.4 Perceptual Skill Builders

  • Emotional Intelligence

  • Perception Checking

  • 3.5 Communication and Identity Management

  • Public and Private Selves

  • Facework

  • Why Manage Identities?

  • Identity Management and Honesty

  • Characteristics of Identity Management

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Communication Strategies: Keeping It Real on Social Media

  • Communication Strategies: Ways to Reverse Self-Defeating Thinking

  • Communication Strategies: Focus on Individuality Rather than Stereotypes

  • Understanding Your Communication: How Emotionally Intelligent Are You?

  • Communication Strategies: Should You Humblebrag in Job Interviews?

  • Communication Strategies: Work Lessons from Undercover Boss

  • Figure

  • Figure 3.1 The Figure-Ground Principle

  • Chapter 4: Communication and Culture

  • 4.1 Understanding Cultures and Cocultures

  • Salience

  • In-Group and Out-Group

  • 4.2 How Cultural Values and Norms Shape Communication

  • Individualism and Collectivism

  • High and Low Cultural Context

  • Uncertainty Avoidance

  • Power Distance

  • Talk and Silence

  • 4.3 Cocultures' Influence on Communication

  • Intersectionality Theory

  • Race and Ethnicity

  • Sex and Gender

  • Religion

  • Disability

  • Political Viewpoints

  • Age/Generation

  • 4.4 Becoming an Effective Intercultural Communicator

  • Contact with a Diverse Array of People

  • Tolerance for Ambiguity

  • Open-Mindedness

  • Knowledge and Skill

  • Patience and Perseverance

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: How Much Do You Know About Other Cultures?

  • Communication Strategies: Talking About Race

  • Communication Strategies: Communicating Respectfully About Gender

  • Communication Strategies: Discussing Politics Responsibly on Social Media

  • Communication Strategies: Coping with Culture Shock

  • Tables

  • Table 4.1 Individualistic Versus Collectivistic Cultures

  • Table 4.2 High- and Low-Context Communication

  • Table 4.3 Differences Between Low and High Uncertainty Avoidance

  • Table 4.4 Differences Between Low and High Power Distance

  • Part 2: Communication Elements

  • Chapter 5: Language

  • 5.1 The Nature of Language

  • Language Is Symbolic

  • Words Have Varying Interpretations

  • Meaning Is Negotiated

  • Language Is Governed by Rules

  • 5.2 The Power of Language

  • Gender References

  • Names

  • Accents

  • Assertive and Collaborative Language

  • 5.3 Language and Misunderstandings

  • Abstract Language

  • Equivocal Language

  • Relative Words

  • Slang

  • Jargon

  • Euphemisms

  • 5.4 Troublesome Language

  • Confusion About Facts, Inferences, and Opinions

  • Lies and Evasions

  • Emotive Language

  • Microaggressions

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: How Do You Use Language?

  • Communication Strategies: Balancing Assertive and Collaborative Language

  • Communication Strategies: Expressing Yourself Clearly

  • Communication Strategies: Distinguishing Between Facts and Opinions

  • Communication Strategies: Engaging in Microresistance

  • Figure

  • Figure 5.1 Triangle of Meaning

  • Chapter 6: Listening

  • 6.1 The Value of Listening

  • 6.2 Misconceptions About Listening

  • Myth: Listening and Hearing Are the Same Thing

  • Myth: Listening Is a Natural Process

  • Myth: All Listeners Receive the Same Message

  • Myth: People Have One Listening "Style"

  • Myth: Women are More Supportive Listeners Than Men

  • Myth: The Majority of Listening Happens Offline

  • 6.3 Overcoming Challenges to Effective Listening

  • Message Overload

  • Noise

  • Cultural Differences

  • 6.4 Faulty Listening Habits

  • Pretending to Listen

  • Tuning In and Out

  • Missing the Underlying Point

  • Dividing Attention

  • Being Self-Centered

  • Talking More than Listening

  • Avoiding the Issue

  • Being Defensive

  • 6.5 Listening to Connect and Support

  • Allow Enough Time

  • Be Sensitive to Personal and Situational Factors

  • Ask Questions

  • Listen for Unexpressed Thoughts and Feelings

  • Encourage Further Comments

  • Reflect Back the Speaker's Thoughts

  • Consider the Pros and Cons When Analyzing

  • Reserve Judgment, Except in Rare Cases

  • Think Twice Before Offering Advice or Solutions

  • Offer Comfort, If Appropriate

  • 6.6 Listening to Learn, Analyze, and Critique

  • Task-Oriented Listening

  • Analytical Listening

  • Critical Listening

  • MAKING THE GRADE

  • KEY TERMS

  • PUBLIC SPEAKING PRACTICE

  • ACTIVITIES

  • Features

  • Understanding Your Communication: What Are Your Listening Strengths?

  • Communication Strategies: Listening in a Virtual Space

  • Communication Strategies: Active Listening

  • Communication Strategies: When Is a Question Not a...
Details
Erscheinungsjahr: 2023
Fachbereich: Kommunikationswissenschaften
Genre: Medienwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780197615638
ISBN-10: 0197615635
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Du Pre, Athena
Cook Overton, Barbara
Rodman, George
B. Adler, Ronald
Hersteller: Oxford University Press Inc
Maße: 254 x 205 x 20 mm
Von/Mit: Athena Du Pre (u. a.)
Erscheinungsdatum: 10.07.2023
Gewicht: 0,948 kg
Artikel-ID: 126673576
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