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The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.
* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise “how-to” format with checklists and tips
The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.
* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise “how-to” format with checklists and tips
Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.
Chapter 1: A New Way to An Old Vision: The Six Sigma System.
Chapter 2: Bicycle Riding and the Art of Six Sigma Management.
Chapter 3: Six Secrets About Six Sigma Teams.
Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.
Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.
Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).
Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.
Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.
Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.
Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.
Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.
Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.
Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.
Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.
Chapter 14: Controlling the Improved Process.
Chapter 15: The Party's Over: Celebrating the Team's Success.
Chapter 16: How to Avoid Failure.
Conclusion: What Difference Did the Team Make?
Power Tool Worksheets.
Glossary of Six Sigma Team Terms.
| Erscheinungsjahr: | 2002 |
|---|---|
| Fachbereich: | Management |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780071373142 |
| ISBN-10: | 0071373144 |
| UPC: | 639785328926 |
| EAN: | 0639785328926 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Pande, Peter S.
Neuman, Robert P. Cavanagh, Roland R. |
| Hersteller: | McGraw-Hill |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 246 x 189 x 23 mm |
| Von/Mit: | Peter S. Pande (u. a.) |
| Erscheinungsdatum: | 16.01.2002 |
| Gewicht: | 0,816 kg |
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