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Michael Wilkinson is founder and managing director for Leadership Strategies-The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.
What's New in the Second Edition? xviii
Case Study: The Secrets in Action--How Two Practitioners Have Put the Secrets to Work xx
INTRODUCTION: A POWERFUL SECRET xxiii
I. WHAT IS THE ROLE OF A FACILITATOR? 1
II. THE SECRETS TO QUESTIONING: DESIGN YOUR QUESTIONS TO GET BETTER ANSWERS 17
III. THE SECRETS TO PREPARING: KNOW YOUR 5 PS 37
IV. THE SECRETS TO STARTING: INFORM, EXCITE, EMPOWER, INVOLVE 57
V. THE SECRETS TO FOCUSING: ESTABLISH THE COURSE, AVOID DETOURS 79
VI. THE SECRETS TO RECORDING: THE POWER OF THE PEN--USE IT, DON'T ABUSE IT, MAKE IT THEIRS 101
VII. THE SECRETS TO INFORMATION GATHERING: KNOW YOUR TOOLS AND HOW TO USE THEM 123
VIII. THE SECRETS TO CLOSING: REVIEW, DEFINE, EVALUATE, END, DEBRIEF 155
IX. THE SECRETS TO MANAGING DYSFUNCTION: CONSCIOUS PREVENTION, EARLY DETECTION, CLEAN RESOLUTION 175
X. THE SECRETS TO CONSENSUS BUILDING: CREATE AND MAINTAIN A CONSENSUS-FOCUSED PROCESS 209
XI. THE SECRETS TO ENERGY: SET THE PACE, ANTICIPATE THE LULLS, REACT ACCORDINGLY 247
XII. THE SECRETS TO AGENDA SETTING: ADAPT YOUR AGENDA TO ADDRESS THE NEED 267
XIII. THE SECRETS TO FACILITATING VIRTUAL MEETINGS: KEEP EVERYONE FOCUSED AND ENGAGED 287
XIV. THE SECRETS TO FACILITATING LARGE GROUPS AND CONFERENCES: USE THE POWER OF PROCESS TO GUIDE AND ENGAGE 303
XV. THE SECRETS TO FACILITATING CROSS-CULTURAL GROUPS: RECOGNIZE YOUR OWN BIASES TO BETTER ADAPT TO THE CULTURE OF OTHERS 317
XVI. THE SECRETS TO BUILDING AN INTERNAL FACILITATOR CAPABILITY: BUILD THE CASE, RAISE AWARENESS 369
XVII. SPECIAL TOPICS 395
EPILOGUE 417
RESOURCE GUIDE FOR FACILITATORS 419
INDEX 435
| Erscheinungsjahr: | 2012 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Seiten: | 496 |
| Inhalt: | 496 S. |
| ISBN-13: | 9781118206133 |
| ISBN-10: | 1118206134 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wilkinson, Michael |
| Auflage: | 2nd New, Revised edition |
| Hersteller: | John Wiley & Sons |
| Maße: | 280 x 216 x 27 mm |
| Von/Mit: | Michael Wilkinson |
| Erscheinungsdatum: | 21.09.2012 |
| Gewicht: | 1,24 kg |
Michael Wilkinson is founder and managing director for Leadership Strategies-The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.
What's New in the Second Edition? xviii
Case Study: The Secrets in Action--How Two Practitioners Have Put the Secrets to Work xx
INTRODUCTION: A POWERFUL SECRET xxiii
I. WHAT IS THE ROLE OF A FACILITATOR? 1
II. THE SECRETS TO QUESTIONING: DESIGN YOUR QUESTIONS TO GET BETTER ANSWERS 17
III. THE SECRETS TO PREPARING: KNOW YOUR 5 PS 37
IV. THE SECRETS TO STARTING: INFORM, EXCITE, EMPOWER, INVOLVE 57
V. THE SECRETS TO FOCUSING: ESTABLISH THE COURSE, AVOID DETOURS 79
VI. THE SECRETS TO RECORDING: THE POWER OF THE PEN--USE IT, DON'T ABUSE IT, MAKE IT THEIRS 101
VII. THE SECRETS TO INFORMATION GATHERING: KNOW YOUR TOOLS AND HOW TO USE THEM 123
VIII. THE SECRETS TO CLOSING: REVIEW, DEFINE, EVALUATE, END, DEBRIEF 155
IX. THE SECRETS TO MANAGING DYSFUNCTION: CONSCIOUS PREVENTION, EARLY DETECTION, CLEAN RESOLUTION 175
X. THE SECRETS TO CONSENSUS BUILDING: CREATE AND MAINTAIN A CONSENSUS-FOCUSED PROCESS 209
XI. THE SECRETS TO ENERGY: SET THE PACE, ANTICIPATE THE LULLS, REACT ACCORDINGLY 247
XII. THE SECRETS TO AGENDA SETTING: ADAPT YOUR AGENDA TO ADDRESS THE NEED 267
XIII. THE SECRETS TO FACILITATING VIRTUAL MEETINGS: KEEP EVERYONE FOCUSED AND ENGAGED 287
XIV. THE SECRETS TO FACILITATING LARGE GROUPS AND CONFERENCES: USE THE POWER OF PROCESS TO GUIDE AND ENGAGE 303
XV. THE SECRETS TO FACILITATING CROSS-CULTURAL GROUPS: RECOGNIZE YOUR OWN BIASES TO BETTER ADAPT TO THE CULTURE OF OTHERS 317
XVI. THE SECRETS TO BUILDING AN INTERNAL FACILITATOR CAPABILITY: BUILD THE CASE, RAISE AWARENESS 369
XVII. SPECIAL TOPICS 395
EPILOGUE 417
RESOURCE GUIDE FOR FACILITATORS 419
INDEX 435
| Erscheinungsjahr: | 2012 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Seiten: | 496 |
| Inhalt: | 496 S. |
| ISBN-13: | 9781118206133 |
| ISBN-10: | 1118206134 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Wilkinson, Michael |
| Auflage: | 2nd New, Revised edition |
| Hersteller: | John Wiley & Sons |
| Maße: | 280 x 216 x 27 mm |
| Von/Mit: | Michael Wilkinson |
| Erscheinungsdatum: | 21.09.2012 |
| Gewicht: | 1,24 kg |
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