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The Secrets of Facilitation
Taschenbuch von Michael Wilkinson
Sprache: Englisch

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Beschreibung
This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; facilitating very large groups; facilitating conferences; and building an internal facilitator capability. The book also offers new cross-cultural examples, and an ancillary website with forms, checklists and a sample facilitator guide.
This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; facilitating very large groups; facilitating conferences; and building an internal facilitator capability. The book also offers new cross-cultural examples, and an ancillary website with forms, checklists and a sample facilitator guide.
Über den Autor

Michael Wilkinson is founder and managing director for Leadership Strategies-The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.

Inhaltsverzeichnis
INTRODUCTION TO THE SECOND EDITION xvii

What's New in the Second Edition? xviii

Case Study: The Secrets in Action--How Two Practitioners Have Put the Secrets to Work xx

INTRODUCTION: A POWERFUL SECRET xxiii

I. WHAT IS THE ROLE OF A FACILITATOR? 1

II. THE SECRETS TO QUESTIONING: DESIGN YOUR QUESTIONS TO GET BETTER ANSWERS 17

III. THE SECRETS TO PREPARING: KNOW YOUR 5 PS 37

IV. THE SECRETS TO STARTING: INFORM, EXCITE, EMPOWER, INVOLVE 57

V. THE SECRETS TO FOCUSING: ESTABLISH THE COURSE, AVOID DETOURS 79

VI. THE SECRETS TO RECORDING: THE POWER OF THE PEN--USE IT, DON'T ABUSE IT, MAKE IT THEIRS 101

VII. THE SECRETS TO INFORMATION GATHERING: KNOW YOUR TOOLS AND HOW TO USE THEM 123

VIII. THE SECRETS TO CLOSING: REVIEW, DEFINE, EVALUATE, END, DEBRIEF 155

IX. THE SECRETS TO MANAGING DYSFUNCTION: CONSCIOUS PREVENTION, EARLY DETECTION, CLEAN RESOLUTION 175

X. THE SECRETS TO CONSENSUS BUILDING: CREATE AND MAINTAIN A CONSENSUS-FOCUSED PROCESS 209

XI. THE SECRETS TO ENERGY: SET THE PACE, ANTICIPATE THE LULLS, REACT ACCORDINGLY 247

XII. THE SECRETS TO AGENDA SETTING: ADAPT YOUR AGENDA TO ADDRESS THE NEED 267

XIII. THE SECRETS TO FACILITATING VIRTUAL MEETINGS: KEEP EVERYONE FOCUSED AND ENGAGED 287

XIV. THE SECRETS TO FACILITATING LARGE GROUPS AND CONFERENCES: USE THE POWER OF PROCESS TO GUIDE AND ENGAGE 303

XV. THE SECRETS TO FACILITATING CROSS-CULTURAL GROUPS: RECOGNIZE YOUR OWN BIASES TO BETTER ADAPT TO THE CULTURE OF OTHERS 317

XVI. THE SECRETS TO BUILDING AN INTERNAL FACILITATOR CAPABILITY: BUILD THE CASE, RAISE AWARENESS 369

XVII. SPECIAL TOPICS 395

EPILOGUE 417

RESOURCE GUIDE FOR FACILITATORS 419

INDEX 435
Details
Erscheinungsjahr: 2012
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 496
Inhalt: 496 S.
ISBN-13: 9781118206133
ISBN-10: 1118206134
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Wilkinson, Michael
Auflage: 2nd New, Revised edition
Hersteller: John Wiley & Sons
Maße: 280 x 216 x 27 mm
Von/Mit: Michael Wilkinson
Erscheinungsdatum: 21.09.2012
Gewicht: 1,24 kg
preigu-id: 106527622
Über den Autor

Michael Wilkinson is founder and managing director for Leadership Strategies-The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.

Inhaltsverzeichnis
INTRODUCTION TO THE SECOND EDITION xvii

What's New in the Second Edition? xviii

Case Study: The Secrets in Action--How Two Practitioners Have Put the Secrets to Work xx

INTRODUCTION: A POWERFUL SECRET xxiii

I. WHAT IS THE ROLE OF A FACILITATOR? 1

II. THE SECRETS TO QUESTIONING: DESIGN YOUR QUESTIONS TO GET BETTER ANSWERS 17

III. THE SECRETS TO PREPARING: KNOW YOUR 5 PS 37

IV. THE SECRETS TO STARTING: INFORM, EXCITE, EMPOWER, INVOLVE 57

V. THE SECRETS TO FOCUSING: ESTABLISH THE COURSE, AVOID DETOURS 79

VI. THE SECRETS TO RECORDING: THE POWER OF THE PEN--USE IT, DON'T ABUSE IT, MAKE IT THEIRS 101

VII. THE SECRETS TO INFORMATION GATHERING: KNOW YOUR TOOLS AND HOW TO USE THEM 123

VIII. THE SECRETS TO CLOSING: REVIEW, DEFINE, EVALUATE, END, DEBRIEF 155

IX. THE SECRETS TO MANAGING DYSFUNCTION: CONSCIOUS PREVENTION, EARLY DETECTION, CLEAN RESOLUTION 175

X. THE SECRETS TO CONSENSUS BUILDING: CREATE AND MAINTAIN A CONSENSUS-FOCUSED PROCESS 209

XI. THE SECRETS TO ENERGY: SET THE PACE, ANTICIPATE THE LULLS, REACT ACCORDINGLY 247

XII. THE SECRETS TO AGENDA SETTING: ADAPT YOUR AGENDA TO ADDRESS THE NEED 267

XIII. THE SECRETS TO FACILITATING VIRTUAL MEETINGS: KEEP EVERYONE FOCUSED AND ENGAGED 287

XIV. THE SECRETS TO FACILITATING LARGE GROUPS AND CONFERENCES: USE THE POWER OF PROCESS TO GUIDE AND ENGAGE 303

XV. THE SECRETS TO FACILITATING CROSS-CULTURAL GROUPS: RECOGNIZE YOUR OWN BIASES TO BETTER ADAPT TO THE CULTURE OF OTHERS 317

XVI. THE SECRETS TO BUILDING AN INTERNAL FACILITATOR CAPABILITY: BUILD THE CASE, RAISE AWARENESS 369

XVII. SPECIAL TOPICS 395

EPILOGUE 417

RESOURCE GUIDE FOR FACILITATORS 419

INDEX 435
Details
Erscheinungsjahr: 2012
Fachbereich: Management
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 496
Inhalt: 496 S.
ISBN-13: 9781118206133
ISBN-10: 1118206134
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Wilkinson, Michael
Auflage: 2nd New, Revised edition
Hersteller: John Wiley & Sons
Maße: 280 x 216 x 27 mm
Von/Mit: Michael Wilkinson
Erscheinungsdatum: 21.09.2012
Gewicht: 1,24 kg
preigu-id: 106527622
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