Mark Phillips is an accomplished business leader and innovator through a range of business cycles. His experiences include start-ups, cutting-edge defense projects and senior leadership in the automotive sector. The author of Reinventing Communication, he has presented to thousands of people globally on project performance.

List of Figures and Tables,

Introduction,

SECTION I: INDIVIDUALS AND INTERACTIONS,

Chapter 1 - Chasing Mercury: The Emotional and Social Pillars of High-Performing Teams by Geoff Crane,

Chapter 2 - Values as the Basis for Successful Teams: A Scrum Perspective and Primer by Steve Berczuk,

Chapter 3 - The Power of Empowering Others: Coaching as a Leadership Model for High Performing Teams by Susanne Madsen,

Chapter 4 - Coping with the Unexpected: Flexibility, Resilience and Culture by Andreas G.M. Nachbagauer and Iris Schirl-Boeck,

Chapter 5 - Leading Without Authority by Andrew Kallman, Jeff Kissinger, Ted Kallman,

SECTION II: PROCESSES, TOOLS AND TECHNIQUES,

Chapter 6 - Performance: A Combined Project and Portfolio Perspective by Jamal Moustafaev,

Chapter 7 - Communications Shape Reality by Ann Pilkington,

Chapter 8 - Knowledge Management Shapes Culture by Stephen Duffield,

Chapter 9 - Risk Management Principles by Glen Alleman, Tom Coonce, Rick Price,

Chapter 10 - Risk Management Practices by Glen Alleman, Tom Coonce, Rick Price,

Chapter 11 - Act Fast and Think Fast: Agile Schedule Performance by Robert Van de Velde,

Chapter 12 - Monitoring And Controlling: Understanding Your Project's Status by Kristine A. Hayes Munson, Sidebar to Chapter 12- The Project Management Office (PMO) by Emma-Ruth Arnaz-Pemberton ,

Chapter 13 - Managing Change: From Adoption to Completion by Jim Young,

Chapter 14 - Securing Benefits by Jim Young,

Chapter 15 - Beyond the Triple Constraints: Creating Conditions for Optimal Performance by Marisa Silva,

SECTION III - EXPERIENCE,

Chapter 16 - Critical Success and Failure Factors in Large Scale Complex Projects by Azadeh Rezvani, Pouria Khosravi,

Chapter 17 - Performance and Measurement: An Interdisciplinary Study of Public Sector Projects by Maude Brunet, Jean-Sébastien Marchand, Mylaine Breton,

Chapter 18 - Creating Value in Infrastructure Projects: The Public Value Chain by Leonie Koops, Marian Bosch-Rekveldt, Hans Bakker, Marcel Hertogh,

Chapter 19 - Evaluating Project Performance: A Comprehensive Approach Studying EU Structural Programs By Göran Brulin and Lennart Svensson,

Chapter 20 - Project Performance in the Financial Sector by Tiago Cardoso,

SECTION IV - RESPONDING TO CHANGE,

Chapter 21 - Matching Theory to Practice in a Complex World: A Philosophical Approach by Louis Klein,

Chapter 22 - The Future of Global Program Leadership: A Sci-Fi Narrative by Alejandro Arroyo & Thomas Grisham,

Chapter 23 - Mindfulness: Achieving Performance in an Accelerating Technology Landscape by Anthony Phillips,

Chapter 24 - Continuous Digital and #NoProjects by Allan Kelly,

AFTERWORD,

REFERENCES AND FURTHER READING,

AUTHOR PROFILES AND RESOURCES,

INDEX