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Provide effective remote supportfor users away from home or working in another office
Use error and system reporting in Windows to obtain high-quality, relevant information
Spot patterns in user behavior that may be causing difficult-to-diagnose problems
Be familiar with best practices to make you a better support professional
Provide effective remote supportfor users away from home or working in another office
Use error and system reporting in Windows to obtain high-quality, relevant information
Spot patterns in user behavior that may be causing difficult-to-diagnose problems
Be familiar with best practices to make you a better support professional
Handy guide to providing effective, efficient, and professional IT support
Valuable advice for support technicians working with any type of user, small to large businesses, and for individuals and teams
Includes best ways to support users remotely as well as in the office
Erscheinungsjahr: | 2019 |
---|---|
Fachbereich: | Anwendungs-Software |
Genre: | Informatik |
Rubrik: | Naturwissenschaften & Technik |
Medium: | Taschenbuch |
Seiten: | 216 |
Inhalt: |
xvii
197 S. 76 s/w Illustr. 197 p. 76 illus. |
ISBN-13: | 9781484251324 |
ISBN-10: | 1484251326 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Halsey, Mike |
Auflage: | 1st ed. |
Hersteller: |
Apress
Apress L.P. |
Maße: | 254 x 178 x 12 mm |
Von/Mit: | Mike Halsey |
Erscheinungsdatum: | 04.10.2019 |
Gewicht: | 0,416 kg |
Handy guide to providing effective, efficient, and professional IT support
Valuable advice for support technicians working with any type of user, small to large businesses, and for individuals and teams
Includes best ways to support users remotely as well as in the office
Erscheinungsjahr: | 2019 |
---|---|
Fachbereich: | Anwendungs-Software |
Genre: | Informatik |
Rubrik: | Naturwissenschaften & Technik |
Medium: | Taschenbuch |
Seiten: | 216 |
Inhalt: |
xvii
197 S. 76 s/w Illustr. 197 p. 76 illus. |
ISBN-13: | 9781484251324 |
ISBN-10: | 1484251326 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Halsey, Mike |
Auflage: | 1st ed. |
Hersteller: |
Apress
Apress L.P. |
Maße: | 254 x 178 x 12 mm |
Von/Mit: | Mike Halsey |
Erscheinungsdatum: | 04.10.2019 |
Gewicht: | 0,416 kg |